Author Archives: John Hunter

Design of Experiments: The Process of Discovery is Iterative

This video is another excerpt on the design of experiments videos by George Box, see previous posts: Introduction to Fractional Factorial Designed Experiments and The Art of Discovery. This video looks at learning about experimental design using paper helicopters (the … Continue reading

Posted in Design of Experiments, Management, Process improvement, Quality tools, Statistics | Tagged , , , , , , | 3 Comments

Your Online Presence and Social Networks for Managers

This month Paul Borawski asked ASQ’s Influential Voices which

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Management Improvement Carnival #197

Mark Graban is hosting the 197th edition of the Management Improvement Carnival on his Lean Blog, highlights include: Michel Baudin’s Blog – “The Toyota Way 2001: the Necronomicon of Lean“: Michel wrote a great post about reflections on the internal … Continue reading

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Stated Versus Revealed Preference

My father provided me a good example of the flawed thinking of relying on stated preference when I was growing up. Stated preference is, as you might deduce, the preferences voiced by customers when you ask. This is certainly useful … Continue reading

Posted in Customer focus, Popular, Psychology | Tagged , , , , , , , | 8 Comments

Curious Cat Management Improvement Carnival #196

The Curious Cat Management Improvement Carnival is published twice each month. The posts selected for the carnival focus on the areas of management improvement I have focused on in the Curious Cat Management Improvement Guide since 1996: Deming, lean thinking, … Continue reading

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What is the Explanation Going to be if This Attempt Fails?

Occasionally during my career I have been surprised by new insights. One of the things I found remarkable was how quickly I thought up a new explanation for what could have caused a problem when the previously expressed explanation was … Continue reading

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Getting Known Good Ideas Adopted

This month Paul Borawski asked ASQ’s Influential Voices to explore two questions; first, what is the most important challenge the quality community faces in ensuring that the value of quality is fully realized for the benefit of society? I really … Continue reading

Posted in Lean thinking, Process improvement | Tagged , , , , | 6 Comments

Curious Cat Management Improvement Blog Carnival #195

The Curious Cat management blog carnival has been published since 2006. New posts are published twice a month. I also publish a collection management improvement articles on the Curious Cat management improvement articles site. If you develop people results will … Continue reading

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Experience Teaches Nothing Without Theory

Experience teaches nothing. In fact there is no experience to record without theory… Without theory there is no learning… And that is their downfall. People copy examples and then they wonder what is the trouble. They look at examples and … Continue reading

Posted in Deming, Psychology, quote | Tagged , , , , , | 9 Comments

Leadership and Management

I don’t think the attempts to separate leadership and management are useful. I read plenty of things that are variations on Peter Drucker’s: “Management is doing things right; leadership is doing the right things.” A manager that is not concerned … Continue reading

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