Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
November 4, 2006
Respect for Workers

Respect at “In-N-Out” Burger:

They start employees at almost $10, quite a premium over all the other fast food places that are trying to get the cheapest labor possible.

But the thing that really jumped out at me was a brief exchange with a college-age worker who left a job with a law firm to work at In-N-Out. Not only was the pay better, but they treat him with RESPECT at In-N-Out.

NPR podcast: Pay Helps Keep Workers at Western Burger Chain. I discussed a related matter in Hiring the Right Workers, by paying more the overall system of hiring and managing people may well be optimized.

Related: Respect for People - Excessive CEO Pay

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