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Tag Archives: long term thinking
Creating a Quality Culture
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the Feelings and Quality Culture. I don’t think creating a culture of continual management improvement is complex but it takes more commitment … Continue reading
Posted in Management, Respect, Systems thinking
Tagged culture, long term thinking, managing people, respect for people, Systems thinking
2 Comments
Moving Beyond Product Quality
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on moving beyond product quality. The opening paragraph of the Quality Council’s perspective is, “For some organizations, ‘quality’ remains a set of tools … Continue reading
Posted in Management, Systems thinking
Tagged ASQ Influential Voices, long term thinking, management, quality, Quality tools, Systems thinking
2 Comments
Manufacturing Skills Gap or Management Skills Gap?
I stumble across articles discussing the problem of manufacturers having difficulty finding workers with the skills they need (in the USA largely, but elsewhere too) somewhat regularly. While it is true that companies have this problem, I think looking at … Continue reading
Posted in Lean thinking, Management, Manufacturing, quote, Respect, Systems thinking
Tagged Career, Deming, hiring, jobs, lean manufacturing, long term thinking, management, managing people, Manufacturing, problem solving, quote, respect for people, Systems thinking, workplace improvement
3 Comments
Practical Ways to Respect People
What matters is not your stated respect for people but your revealed respect for people. Here are some ideas that I collected on how to practice respect for people. Don’t waste people’s time: have meetings only when necessary and provide … Continue reading
Short Term Investing Focus
Buffett’s New CEO Shows Analysts, Hedge-Fund Managers to Door Buffett’s Berkshire Hathaway Inc. completed the buyout yesterday after winning the approval of Burlington Northern investors. The deal, valued at $100 a share, allows Rose to hand out returns of nearly … Continue reading
Posted in Deming, Investing, Management
Tagged Deming, Investing, long term thinking, management, short term thinking, Warren Buffett
4 Comments
Worker Retention at Zappos
Tony Hsieh, chief executive of Zappos, spoke at a recent y-combinator event (two great organizations we have mentioned before). Facebook and Zappos’s Different Views on Worker Retention “We actually want our employees stay with the company for a long time, … Continue reading
Posted in Creativity, Deming, Fun, Management, Psychology, Respect, Systems thinking
Tagged aim, Creativity, Deming, long term thinking, management, managing people, respect for people
2 Comments
Dr. Deming Webcast on the 5 Deadly Diseases
The W. Edwards Deming Institute has posted Dr. Deming’s 1984 video on the 5 deadly diseases of western management. Lack of constancy of purpose Emphasis on short term profits – “creative” accounting, focus on quarterly profits Annual Performance Appraisals – … Continue reading
Zappos and Amazon Sitting in a Tree…
Amazon is acquiring the unique company – Zappos: we have written about Zappos previously: Paying New Employees to Quit. Jeff Bezos uses the webcast above to talk to the employees of Zappos. Excellent job. The letter from Tony Hsieh, the … Continue reading
Posted in Creativity, Customer focus, Deming, Fun, Innovation, Investing, Management, Respect, Systems thinking
Tagged Amazon, Bezos, Customer focus, customer service, Innovation, Investing, long term thinking, respect for people
7 Comments
Respect for People – Understanding Psychology
Process improvement tools offer great resources to improve results. Dr. Deming included understanding psychology as one of the 4 areas of his management system. He understood organizations where not machines but systems made up of people. Therefore management needs to … Continue reading
Long Term Thinking with Respect for People
Toyota nearly went bankrupt near 1950 and had to lay off a third of their employees. A huge focus of the Toyota Production System as envisioned by Taiichi Ohno was to secure the long term success of the company. The … Continue reading →