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Tag Archives: internet
Engineering Management Thoughts Based on Facebook Experience
Yishan Wong is the new CEO at Reddit, an excellent social media site I have written about previously. In looking at his background I found some interesting articles he wrote on engineering management based on his experience at Facebook engineering. … Continue reading
Innovation in Thinking and the Web
Investing time and effort to attract “the right kind” of contributors to a news site He thought we needed to make the same shift with our users – instead of seeing having to engage with them digitally as a time-consuming … Continue reading
Posted in Customer focus, Deming, IT, Management, Process improvement
Tagged Creativity, Customer focus, Innovation, internet, Systems thinking
Comments Off on Innovation in Thinking and the Web
Customer Focus and Internet Travel Search
The internet should make finding airline flight information easy. Instead it is a huge pain. Hipmunk has taken on the challenge of doing this well, and I think they have done a great job. This video provides an excellent view … Continue reading
Posted in Creativity, Customer focus, Innovation, IT, Management, Process improvement
Tagged Creativity, Customer focus, Innovation, internet, IT, travel, usability, webcast
4 Comments
Workers Allowed Recreational Use of the Internet are More Productive
Freedom to surf: workers more productive if allowed to use the internet for leisure “People who do surf the Internet for fun at work – within a reasonable limit of less than 20% of their total time in the office … Continue reading
Posted in Management, Psychology, Respect
Tagged internet, Psychology, research, respect for people
2 Comments
YouTube Uses Multivariate Experiment To Improve Sign-ups 15%
Google does a great job of using statistical and engineering principles to improve. It is amazing how slow we are to adopt new ideas but because we are it provides big advantages to companies like Google that use concepts like … Continue reading
Posted in Customer focus, Data, Design of Experiments, Google, IT, Management, Process improvement, Quality tools, quote, Science, Software Development, Statistics
Tagged curiouscat, Customer focus, Data, Design of Experiments, experiments, Google, Innovation, internet, management, Science, Software Development, Statistics
2 Comments
Management By IT Crowd Bosses
The IT Crowd is a great BBC show on an IT support office in a large organization. The IT staff are knowledgeable and tired of dealing with foolish users of IT. And you wouldn’t want to watch for any customer … Continue reading
Posted in IT, Management, Psychology, Respect
Tagged customer service, internet, IT, management, motivation, respect for people
3 Comments
Google Innovates Again with Google Wave
Google Wave is a new tool for communication and collaboration on the web, coming later this year. They are developing this as an open access project. The creative team is lead by the creators for Google Maps (brothers Lars and … Continue reading
Posted in Creativity, Customer focus, Google, IT, Management, Process improvement, Software Development, webcast
Tagged Creativity, Google, Innovation, internet, IT, Software Development
1 Comment
Joel Spolsky Webcast on Creating Social Web Resources
Joel Spolsky webcast on creating Stack Overflow (with the goal of providing answers to professional programmers) using ideas from anthropology. Once again he provides great information. This is particularly interesting for software development but also just a good presentation for … Continue reading
Posted in Customer focus, IT, Software Development, Systems thinking, webcast
Tagged Customer focus, internet, Joel Spolsky, Software Development, usability, webcast
2 Comments
Build Your Business Slowly and Without Huge Cash Requirements
Get Rich Slow by Josh Quittner At no other time in recent history has it been easier or cheaper to start a new kind of company… These are Web-based businesses that cost almost nothing to get off the ground … … Continue reading
Posted in Career, Competition, Creativity, Innovation, Investing, IT, Management, Systems thinking
Tagged business, Career, Creativity, internet, IT, Lean thinking, Software Development, Systems thinking
Comments Off on Build Your Business Slowly and Without Huge Cash Requirements
Net Neutrality, Policy, Economics and Intelligent Engineering
I believe net neutrality should be championed to prevent decay of the usability of the internet. It seems to me internet connectivity is a natural monopoly that economic theory says should be a regulated monopoly. Smart countries have invested in … Continue reading →