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Category Archives: Systems thinking
Peter Senge on Systems Thinking
People must be willing to challenge their mental models in order to find non-obvious areas of high leverage – which allow significant improvement. System thinking is a term that is often confusing to people. From my perspective it is important … Continue reading
Executive Leadership
Senior executives must lead management improvement efforts. When senior executives only give lip service to management efforts the result is normally the same: little happens. When Dr. Deming was working with companies after the 1980’s NBC white paper, If Japan … Continue reading
Posted in Deming, Management, Psychology, Systems thinking
Tagged ASQ Influential Voices, business, Deming, executives, leadership, management, productivity
7 Comments
George Box
I would most likely not exist if it were not for George Box. My father took a course from George while my father was a student at Princeton. George agreed to start the Statistics Department at the University of Wisconsin … Continue reading
Posted in Data, Deming, Design of Experiments, Management, Manufacturing, Process improvement, Quality tools, quote, Respect, Six sigma, Statistics, Systems thinking, UK
Tagged curiouscat, Data, Deming, Design of Experiments, George Box, John Hunter, Madison, management, Process improvement, quote, respect for people, Six sigma, Statistics, UK, William Hunter
15 Comments
Podcast Discussion on Management Matters
I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. This the second part, of 2, of my podcast with Joe Dager, Business 901: Management Matters to a Curious Cat. The first part … Continue reading
Posted in Books, Deming, Management, Psychology, Systems thinking
Tagged Books, build capability, Data, Deming, John Hunter, Joy in Work, management, podcast, Psychology, Six sigma, Software Development, Statistics, Systems thinking
1 Comment
Accept Taking Risks, Don’t Blithely Accept Failure Though
For discussion by ASQ’s Influential Voices this month, Paul Borawski looks at Risk, Failure & Careers in Quality. There is a bias toward avoiding the possibility of failure by avoiding actions which may lead to failure or even any action … Continue reading
Posted in Innovation, Management, Systems thinking
Tagged ASQ Influential Voices, experiments, Innovation, poka yoke
4 Comments
Leanpub Podcast on My Book – Management Matters: Building Enterprise Capability
I recently was interviewed for a podcast by Len Epp with Leanpub: Leanpub Podcast Interview #9: John Hunter. I hope you enjoy the podcast (download the mp3 of the podcast). In the podcast we cover quite a bit of ground … Continue reading
Posted in Books, Data, Deming, Management, Systems thinking
Tagged Books, Data, Deming, John Hunter, leadership, management, Management Matters, overpaid executives, podcast
2 Comments
Indirect Improvement
Often the improvements that have the largest impact are focused on improving the effectiveness of thought and decision making. Improving the critical thinking in an organization has huge benefits over the long term. My strategy along the lines of improving … Continue reading
Using Incentives to Guide Social System Improvements
When confronted with the challenge of managing a social system (or market) I like to find ways to use a few simple rules that will guide the system to find improvements. I favor allowing participants in complex social system to … Continue reading
Posted in Creativity, Economics, Public Sector, Systems thinking
Tagged Creativity, Economics, leadership, Systems thinking
2 Comments
Special Cause Signal Isn’t Proof A Special Cause Exists
One of my pet peeves is when people say that a point outside the control limits is a special cause. It is not. It is an indication that it likely a special cause exists, and that special cause thinking is … Continue reading
Posted in Data, Deming, Management, Manufacturing, Process improvement, Quality tools, quote, Six sigma, Statistics, Systems thinking
Tagged control chart, curiouscat, Data, Deming, in-process measures, Process improvement, Quality tools, Six sigma, Systems thinking, variation
Comments Off on Special Cause Signal Isn’t Proof A Special Cause Exists
Leadership and Management
I don’t think the attempts to separate leadership and management are useful. I read plenty of things that are variations on Peter Drucker’s: “Management is doing things right; leadership is doing the right things.” A manager that is not concerned … Continue reading →