Category Archives: Systems thinking

Respect for Workers

Posted on November 4, 2006 by John Hunter

Respect at “In-N-Out” Burger: They start employees at almost $10, quite a premium over all the other fast food places that are trying to get the cheapest labor possible. … But the thing that really jumped out at me was … Continue reading →

Posted in Deming, Management, Respect, Systems thinking | 2 Comments

Righter Performance Appraisal

Posted on October 9, 2006 by John Hunter

Speaking of “doing the wrong things righter” Microsoft has eliminated forced rankings in performance appraisal: to do performance appraisals righter. Microsoft exec puts her stamp on human resources: The forced curve was company policy. And it climbed up a list … Continue reading →

Posted in Data, Management, Performance Appraisal, Psychology, Systems thinking | Tagged Deming, managing people, organization as a system, Performance Appraisal, respect for people | 1 Comment

Doing the Wrong Things Righter

Posted on October 8, 2006 by John Hunter

The more we manage, the worse we make things by Simon Caulkin The distinguished systems theorist Russ Ackoff describes the trap as ‘doing the wrong thing righter’. ‘The righter we do the wrong thing,’ he explains, ‘the wronger we become. … Continue reading →

Posted in Deming, Management, Systems thinking | Tagged continual improvement, Systems thinking | 3 Comments

Google Shifts Focus

Posted on October 7, 2006 by John Hunter

It appears Google has decided it is time to put more resources into improving their many existing products (Gmail, News, Video, Maps, Picassa, Spreadsheets, Checkout, GoogleTalk, AdSense for Radio, GoogleReader, BlogSearch, GoogleGroups,…). That makes sense to me. When Google had … Continue reading →

Posted in Google, IT, Management, Software Development, Systems thinking | Comments Off

Lean is Harmony

Posted on September 30, 2006 by John Hunter

In Mike Wroblewski’s capstone, to his posts on his tour of lean manufacturing in Japan, he states: My lean manufacturing epiphany is quite simple, LEAN IS HARMONY. … The lean principles are helping us develop and promote harmony by removing … Continue reading →

Posted in Deming, Lean thinking, Management, Six sigma, Systems thinking | Comments Off

Excessive CEO Pay

Posted on September 28, 2006 by John Hunter

Overpaid CEOs and Underpaid Managers: Fairness and Executive Compensation by James B. Wade, Charles A. O’Reilly, III and Timothy G. Pollock: We also find evidence suggesting that CEOs serve as a key referent for employees in determining whether their own … Continue reading →

Posted in Deming, Management, Psychology, Respect, Systems thinking | Tagged deadly diseases, leadership, Management, organization as a system, overpaid executives, respect for people | Comments Off

Systemic Thinking

Posted on September 23, 2006 by John Hunter

Systemic Thinking by Gary Bartlett provides a nice introduction to systemic thinking compared to analysis. Analysis is very useful however, the strong tendency to focus on only breaking apart systems to analyze components does result in missing insight into improvement … Continue reading →

Posted in Creativity, Innovation, Systems thinking | Tagged Creativity, system thinking | 2 Comments

Going Lean Brings Long-term Payoffs

Posted on September 10, 2006 by John Hunter

Going lean brings long-term payoffs [the broken link was removed] by John Torinus: The growing number of Wisconsin manufacturers, and the few service companies, taking the lean journey are learning that it is not a sprint. … The immediate paybacks … Continue reading →

Posted in Deming, Lean thinking, Management, Management Articles, Systems thinking | Tagged lean manufacturing, Lean thinking, long term thinking, Quality tools, Systems thinking, Wisconsin | 2 Comments

Permanent Innovation

Posted on August 31, 2006 by John Hunter

Langdon Morris has written a new book: Permanent Innovation [the broken link was removed]. There is a blog [the broken link was removed] and web site too. The book builds upon his article, Business Model Warfare: Furthermore, the core of … Continue reading →

Posted in Books, Innovation, Systems thinking | Comments Off

Senge and Deming

Posted on August 29, 2006 by John Hunter

Jeff Sutherland quoting Dr. Deming‘s response to Peter Senge request for a comment on his book, The Fifth Discipline: “Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy … Continue reading →

Posted in Deming, Management, Psychology, Respect, Systems thinking | Tagged Deming, Psychology, respect for people, Systems thinking | Comments Off