Category Archives: Management

More Reasons to Avoid Layoffs

Lay Off the Layoffs by Jeffrey Pfeffer As its former head of human resources once told me: “If people are your most important assets, why would you get rid of them?” … In fact, there is a growing body of … Continue reading

Posted in Deming, Health care, Lean thinking, Management, Management Articles, Psychology, Respect | Tagged , , , , , , , | 1 Comment

Circle of Influence

In, The Seven Habits of Highly Effective People, Steven Covey discusses the circle of control, circle of influence and circle of concern. This provides a good framework from which to view issues as you look for improvement strategies. Within your … Continue reading

Posted in Career, Creativity, Deming, Management, Popular, Psychology, quote, Respect, Systems thinking | Tagged , , , , , , , , , | 9 Comments

Observations of a New Googler

Some interesting thoughts from a new Google engineer, Things I’ve learned at Google so far I would describe Google’s culture as “creative chaos”. There was some confusion about where I was supposed to be when I started. This resulted in … Continue reading

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Understanding Psychology: Slogans – Risky Tools

Slogans mainly are bad. But like most things they can be used in ways that help or hurt. The main problem is when they substitute for a method to achieve the aim (most of the time). If the slogan serves … Continue reading

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Management Improvement Carnival #87

The Curious Cat Management Improvement Carnival provides links to recent articles to help managers improve the performance organization. Lean in Sweden: Tools < Thinking by Mark Graban – “Tools have some value, but only in context of lean thinking and … Continue reading

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The Trouble with Incentives: They Work

Gipsie B. Ranney has a great new article – The Trouble with Incentives: They Work I have wondered whether the escalation of pay, perks and parachutes for CEOs actually tends to attract individuals who are primarily extrinsically motivated, rather than … Continue reading

Posted in Competition, Deming, Management, Management Articles, Performance Appraisal, Psychology, Systems thinking | Tagged , , , , , , , , | 8 Comments

Toyota Stops Lines – Lots of Lines

The practice of stopping (either the machine automatically detecting a problem and stopping or a person stopping) the line when a problem is detected is part of Jidoka. Jidoka is also highlighting and making problems visible. Jidoka and Just in … Continue reading

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Prophet Unheard: Dr. W. Edwards Deming – 1992

[embedded webcast links removed because they have been removed from YouTube. To see video with W. Edwards Deming see the Deming Institute YouTube channel.] This is an interesting video on Deming and American management (by the BBC in 1992): Prophet … Continue reading

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Management Improvement Carnival #86

The collection of posts from 10 blogs that made up the 2009 annual management blog are counted as Management Improvement Carnival #85, making this post #86. Are Slogans Always Bad or Can They Inspire? by Mark Graban – “Why are … Continue reading

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Hospital Providing Better Health Care While Reducing Costs

Business Week has a good article on the strides one hospital has been able to make at reducing costs and improving quality. Hospitals: Radical Cost Surgery [the broken link was removed] Walk into Providence Regional Medical Center, in Everett, Wash., … Continue reading

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