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Category Archives: Management
Statistics for Experimenters – Second Edition
The classic Statistics for Experimenters has been updated by George Box and Stu Hunter, two of the three original authors. Bill Hunter, who was my father, and the other author, died in 1986. Order online: Statistics for Experimenters: Design, Innovation, … Continue reading
Curious Cat Articles and Links
We have created a new blog, Curious Cat Articles and Links, where we will post links to articles and web sites we find interesting.
Posted in Management
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Control Charts in Health Care
This post is an edited version of a message I sent to the Deming Electronic Network. I find the “control charts in health care” thread quite interesting. From Mike Woolbert’s post [link broken, so I removed it] > I have … Continue reading
Posted in Data, Deming, Health care, Management, Quality tools, Statistics
Tagged Brian Joiner, control chart, Data, Deming, Health care, management tools, SPC, Statistics, Systems thinking
3 Comments
Private Consumer Information Stolen from ChoicePoint
Topics: Economics, Privacy, Government According to an article on CNN.com, “tens of thousands of U.S. consumers face a greater risk of identity theft after criminals gained access to a database of personal records compiled by ChoicePoint Inc.” “In California, the … Continue reading
Posted in Management
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Management Improvemnet Articles
Topic: Management – Library Additions Recent additions to the Curious Cat Management Improvement Library include: Six Sigma for the Little Guy by Mikel J. Harry and J. Douglas Crawford What are the Measures That Matter by Art Kleiner Critical Chain … Continue reading
Posted in Management
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Theory of Knowledge
Deming’s Management System, as expressed in his book: The New Economics has four interdependent parts: Appreciation for a System (systems thinking) Knowledge about Variation (see: variation definition) Theory of Knowledge Psychology (the human element of management systems) Quotes on the … Continue reading
Designing a New Organization
re: What about Designing New Organizations? [the broken link has been removed] Guidance for “designing a new organisation and not for analysis of an existing one?” (edited) I would add Russell Ackoff to the top of the list of those … Continue reading
Management Improvement Articles
Topic: Management – Library Additions Recent additions to the Curious Cat Management Improvement Library include: Creating Sustainable Competitive Advantage: The Toyota Philosophy and Its Effects by M. Reza Vaghefi Designing Useful Metrics by Esther Derby Transforming The Systems Movement by … Continue reading
Posted in Management
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Price Discrimination in the Internet Age
Re: Boing Boing post – Why HP’s region coding excuse is bogus There is a simple method for large multi-national companies to use to protect against currency fluctuation. They can use foreign exchange futures to do so. Companies do this … Continue reading
Posted in Customer focus, Economics, Management
Tagged bad customer service, Customer focus, Economics, health care system, internet
2 Comments
Operational Excellence
In, the post Is Operational Excellence Dead? the argument is made that operational excellence is dead as a differentiator of companies. “All of the emphasis on outsourcing to low labor cost countries seems to imply that organizations no longer consider … Continue reading
Posted in Management, Manufacturing, Process improvement, quote
Tagged curiouscat, Deming, Innovation, management, Process improvement, Systems thinking
1 Comment
