Category Archives: Management

LA Jail Saves Time Processing Crime

Posted on August 19, 2005 by John Hunter

After efficiency study, L.A. jail saves time processing crime by Dan Laidman Los Angels Daily News (pointy hired boss broke the link so I removed it) Last week, Chief William Bratton told the Board of Police Commissioners that Toyota methods … Continue reading →

Posted in Deming, Management, Process improvement, Public Sector, Toyota Production System (TPS) | Tagged , , , , , , | Comments Off on LA Jail Saves Time Processing Crime

Transforming Aggression into Creative Problem Solving

Posted on August 19, 2005 by John Hunter

Transforming Aggression into Creative Problem Solving [the broken link has been removed] by Margaret J. Wheatley and Geoff Crinean With their intelligence awakened, people want to contribute, want to change things, want to make things happen. They will work with … Continue reading →

Posted in Creativity, Management | Comments Off on Transforming Aggression into Creative Problem Solving

Failed Practice: Forced Ranking

Posted on August 19, 2005 by John Hunter

The ABCs of Rank and Fire Management [the broken link has been removed] by Mark Edmondson Due in part to the influence of GE, employee ranking has become more widely adopted over the past 20 years. According to a 2004 … Continue reading →

Posted in Deming, Management, Performance Appraisal | Tagged | 1 Comment

Going Lean in Health Care

Posted on August 17, 2005 by John Hunter

Going Lean in Health Care [the broken link has been removed] a report from the Institute for Healthcare improvement based on presentation by James Womack and others. This report is an another excellent resource from IHI, which I have mentioned … Continue reading →

Posted in Health care, Lean thinking, Management, Respect | 7 Comments

David Anderson CMMI Webcast Aug 18

Posted on August 17, 2005 by John Hunter

CMMI Webcast Scheduled for August 18th [broken link removed] David Anderson will present the Microsoft Solutions Framework for CMMI Process Improvement material live at 11am Pacific Daylight Time on August 18th. After the presentation he will answer questions in a … Continue reading →

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Purpose of an Organization

Posted on August 16, 2005 by John Hunter

W. Edwards Deming described the purpose of an organization in New Economics, on page 51, as: The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment – over the long … Continue reading →

Posted in Deming, Management, Popular, quote, Respect, Systems thinking | Tagged , , , , | 23 Comments

Indian Firms Learning From Toyota

Posted on August 15, 2005 by John Hunter

Taking A Page From Toyota’s Playbook [the broken link has been removed], Business Week: The goal for Wipro is to become the Toyota of business services. Toyota preaches continuous improvement, respect for employees, learning, and embracing change. “It’s the soft … Continue reading →

Posted in India, IT, Management, Process improvement, Respect, Toyota Production System (TPS) | 2 Comments

Design of Experiments in Advertising

Posted on August 9, 2005 by John Hunter

How Two Guys From the Gold Country Are Changing Advertising Forever [the broken link has been removed] by Robert X. Cringely James Kowalick and Mario Fantoni, two guys who say they can show you how to use science to design … Continue reading →

Posted in Design of Experiments, Management | Tagged , , | 2 Comments

What Business Can Learn from Open Source

Posted on August 9, 2005 by John Hunter

What Business Can Learn from Open Source by Paul Graham As usual Paul Graham’s new article is a great read. I think the most important of the new principles business has to learn is that people work a lot harder … Continue reading →

Posted in IT, Management, Software Development | 5 Comments

Deming’s Seven Deadly Diseases

Posted on August 7, 2005 by John Hunter

Topic: Management Improvement Dr. Deming noted seven deadly diseases in chapter 3 of Out of the Crisis, 1986. Below his words from pages 97-98 are bolded. As with Deming’s other thoughts, his list of deadly diseases was continually modified as … Continue reading →

Posted in Deming, Economics, Management | 2 Comments