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Category Archives: Management
Seven Leadership Leverage Points
Seven Leadership Leverage Points [the broken link was removed]: for Organization-Level Improvement in Health Care by James L. Reinertsen, MD; Michael D. Pugh and Maureen Bisognano. If leaders are to bring about system-level performance improvement, they must channel attention to … Continue reading
Posted in Health care, Management, Process improvement
Tagged Health care, Management, Systems thinking
1 Comment
Malcolm Gladwell – Synchronicity
Today I had lunch with a friend of mine, Sean Stickle [the broken link was removed], who continually provides me with interesting ideas to contemplate. One of the things he mentioned during lunch was a story in the New Yorker … Continue reading
Lean Consumption: the Customer’s Perspective
Lean Consumption: Defining Value from the Customer’s Perspective [the broken link was removed], AutoAsia magazine. The recently released, Lean Solutions, as well as, The Toyota Way Fieldbook, are required reading for anyone serious about applying lean concepts. And truly both … Continue reading
Box on Quality
Dr. George Box is not as well known in the general management community as his ideas merit (in my biased opinion – photo of Bill Hunter and George Box). He is well know in the statistics field as one of … Continue reading
The Quick Fix
The Fall 2005 issue of the Deming Institute newsletter (I removed the broken link) includes a copy of a letter Dr. Deming sent to Time magazine in 1981. Dear Sir, Your article about Japan in TIME for 30 March 1981 … Continue reading
Innovation in Organizations
Assessing Your Organization’s Innovation Capabilities [the broken link was removed] by Clayton M. Christensen: Three classes of factors affect what an organization can and cannot do: its resources, its processes, and its values. When asking what sorts of innovations their … Continue reading
Posted in Books, Creativity, Deming, Innovation, Management, quote
Tagged Creativity, disruptive innovation, Innovation, management
1 Comment
Education Improvement
Pattillo Tutors Granville School on Teaching Method [unfortunately the newspaper broke the link so I removed it] by Natalie Jordan, Rocky Mount Telegram (North Carolina, USA): The model uses a PDSA – plan, do, study and act – component. “Plan” … Continue reading
Management Improvement in Healthcare
Thinking out-of-the-box Helps Alexandra Hospital Reduce Patient Waiting Time, Singapore News, via Panta Rei. Another example of lean principles being used by government: When looking for solutions to cut patients’ waiting time, Alexandra Hospital took an out-of-the-box approach and looked … Continue reading
Posted in Health care, Lean thinking, Management
Tagged Health care, Lean thinking, Public Sector, Singapore
3 Comments
Measuring and Managing Performance in Organizations
Forward [the broken link was removed] (by Tom DeMarco and Timothy Lister) to Measuring and Managing Performance in Organizations: measurement is almost always part of an effort to achieve some goal. You can’t always measure all aspects of progress against … Continue reading
Posted in Data, Management
Tagged Data, evidence based management, management, organization as a system
2 Comments
More Lean Government
Lean thinking ideas are about eliminating waste. Some who believe the government should just be smaller, talk about a lean government, but that is not the same thing as a government that applies the concepts of lean thinking. Toyota is … Continue reading
