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Author Archives: John Hunter
Management Improvement Carnival #18
Management Improvement Carnival #18 is hosted by Ron Pereira at the Lean Six Sigma Academy. Some highlights include: The Gemba is the Dojo by Pete Abilla from the shumla blog – “The Gemba is the Dojo — precisely because the … Continue reading
Posted in Carnival, Management
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Six Sigma and Innovation
Peter Pande adds his thoughts on how six sigma and innovation can work together. In his podcast, Innovation vs. Efficiency, he makes the argument that innovation and efficiency can work together. As I have stated many times, while bad six … Continue reading
Posted in Innovation, Management, Six sigma, webcast
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Data Visualization
Data is often displayed poorly, making it difficult to see what is important. When data is displayed well the important facts should leap off the page and into the viewers mind. Edward Tufte is an expert on this topic with … Continue reading
Posted in Books, Creativity, Data, IT, Management, Psychology
Tagged charts, Data, visual communication, visual management
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Constant Change and Growth
The Toyota Secret: Constant Change And Growth by Norman Bodek the chairman of Toyota Motor Corporation. He said, “Failure to change is a vice! I want everyone at Toyota to change and at least do not be an obstacle for … Continue reading
August 2005 – Management Improvement Posts
A few posts from the Curious Cat Management Improvement blog 2 years ago – August 2005: Purpose of an Organization: “The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment … Continue reading
Posted in Management
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The Importance of Management Improvement
If organizations just adopt management improvement practices I firmly believe customer service, financial performance and employee satisfaction could be improved. This was a big part of the reason I started to use the internet to share management improvement ideas back … Continue reading
Posted in Career, curiouscat.com, Deming, Management, Psychology, Respect, Statistics
Tagged Deming, leadership, management, respect for people, William Hunter
11 Comments
Pragmatism and Management Knowledge
Is the Theory of Constraints (TOC) a Theory? [the broken link was removed]: I suppose it’s a question of precision then. There are many things that you could argue are useful, if you argue backward from the end result. Yet … Continue reading
Tesco in the USA
Tesco is opening Fresh and Easy stores in the USA: starting with Los Angeles, San Diego, Phoenix and Las Vegas. Tesco is the third largest retailer in the world and well known for using lean management methods. I added Tesco … Continue reading
Posted in Creativity, Customer focus, Lean thinking, Management, Respect, Systems thinking
1 Comment
Google Video Customer Service
Google Video sold digital videos that were controlled by Digital Rights Management DRM (so the purchaser didn’t buy something they bought the right to view the digital media according to a set of constraints. I, and many others find these … Continue reading
Posted in Customer focus, Google, IT, Management
1 Comment
Improvement Tools and Improving Management
Tools are just tools [the broken link has been removed] by Lee Fried We have begun to shift away from a tool driven approach to one more centered on improving our management systems. This makes the work far more difficult, … Continue reading
Posted in Deming, Education, Lean thinking, Management, Quality tools, Systems thinking
Tagged management tools, Quality tools
1 Comment
