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Yearly Archives: 2006
Customer Focus
Winning With Service [the broken link was removed] by John Teresko: “From our viewpoint, machines are increasingly more difficult to differentiate for most applications,” admits Harry C. Moser, president, Agie Charmilles Corp., Lincolnshire, Ill. “There are many good competitors, and … Continue reading
Posted in Customer focus, Management Articles
Tagged Customer focus, customer service
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NCAA Basketball Tournament Challenge
Once again I have created a group on the ESPN NCAA Basketball Tournament Challenge for curiouscat basketball fans. To play, sign in to ESPN [I removed the link] and register, if you need to, or sign into your account (using … Continue reading
Posted in curiouscat.com, Fun
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Getting Lean Right
Getting Lean “Right”: 10 Factors to Understand Before Embarking on Your Lean Transformation by Jamie Flinchbaugh: So how is it that such a low percentage of companies that know about lean can turn it into a success? It’s not because … Continue reading
Posted in Lean thinking, Management Articles, Quality tools
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Boondoggle Rules
Easy Lean from Got Boondoggle: The lean journey is a long, continuous process of learning, experimentation and improvement. … Most of you are smart enough not to buy into this branding of lean. However, there are some short-sighted executives that … Continue reading
Posted in Deming, Lean thinking, Management, Quality tools
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Mount Rainier National Park Photos
I have posted, the final destination of my trip last summer to the Pacific Northwest National Parks: Mount Rainier National Park. Curious Cat Travelogues and Travel Photos
Toyota in China: Full Speed Ahead
Toyota in China: Full Speed Ahead [the broken link was removed], Business Week. Yoshimi Inaba, who’s driving the Japanese auto maker’s expansion in the Middle Kingdom, discusses the Chinese market and his goals there. Toyota’s market share is just 3.5% … Continue reading
Posted in China, Management, Manufacturing, Toyota Production System (TPS)
Tagged China, Toyota
1 Comment
Lean Management Idea for Health Care
The Health Factory by Stpehen Spear [the broken link was removed, I wish people would publish useful thoughts on more reliably designed web sites that care about information for the long term], New York Times opinion piece: Today, going to … Continue reading
Posted in Health care, Lean thinking
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Consumer Idealized Design
Consumer Idealized Design: Involving Consumers in The Product Development Process Interactive Design vs. Reactive “Focus” A consumer design session is characterized by at least three features which distinguish it from a focus group. (1) It requires innovation and interaction from … Continue reading
Posted in Customer focus, Innovation, Management, Quality tools, Systems thinking
Tagged Ackoff, Customer focus, Quality tools
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NUMMI Plant Model
NUMMI plant a model for ailing car industry (site broke the link so I removed it) by Tim Simmers: The historic NUMMI joint venture – the first of its kind on U.S. soil between a Japanese and an American carmaker … Continue reading
Warren Buffett’s 2005 Shareholder Letter
As usually Warren Buffett’s Berkshire Hathaway shareholder letter is packed with good investment thoughts along with some management wisdom. Too often, executive compensation in the U.S. is ridiculously out of line with performance. That won’t change, moreover, because the deck … Continue reading
Posted in Economics, Investing, Management
6 Comments
