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The 14 Points of Information Quality Transformation by Larry English, looks at Deming’s 14 obligations of management form information quality perspective:
Fear often can lead to obfuscated, hidden and even faked data. And certainly it is hard to get open and honest sharing of data with a prevalent culture of personal blame (compared to a culture of looking for system improvements).
Related: Dangers of Forgetting the Proxy Nature of Data - Targets Distorting the System - Measurement and Data Collection - Evidence-based Management
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