Tag Archives: evidence based management

Trust But Verify

The following are my comments, which were sparked by question “Trust, but verify. Is this a good example of Profound Knowledge in action?” on the Linked In Deming Institute group. Trust but verify makes sense to me. I think of … Continue reading

Posted in Data, Deming, Management, quote, Respect, Systems thinking | Tagged , , , , , , , | 2 Comments

2011 Management Blog Roundup: Stats Made Easy

The 4th Annual Management blog roundup is coming to a close soon. This is my 3rd and final review post looking back at 2001, the previous two posts looked at: Gemba Panta Rei and the Lean Six Sigma Blog. I … Continue reading

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Eliminate the Waste of Waiting in Line with Queuing Theory

One thing that frustrates me is how managers fail to adopt proven strategies for decades. One very obvious example is using queuing theory to setup lines. Yes it may be even better to adopt strategies to eliminate as much waiting … Continue reading

Posted in Customer focus, Data, Management, Process improvement, Quality tools, Statistics, Systems thinking | Tagged , , , , , , | 2 Comments

Warren Buffett’s 2010 Letter to Shareholders

Warren Buffett has published his always excellent annual shareholder letter. His letters, provide excellent investing insight and good management ideas. Yearly figures, it should be noted, are neither to be ignored nor viewed as all-important. The pace of the earth’s … Continue reading

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Airport Security with Lean Management Principles

The ‘Israelification’ of airports: High security, little bother We [Israel] said, ‘We’re not going to do this. You’re going to find a way that will take care of security without touching the efficiency of the airport.” … “The whole time, … Continue reading

Posted in Creativity, Customer focus, Deming, Lean thinking, Psychology, Respect | Tagged , , , , , , , , | 1 Comment

Actionable Metrics

Metrics are valuable when they are actionable. Think about what will be done if certain results are shown by the data. If you can’t think of actions you would take, it may be that metric is not worth tracking. Metrics … Continue reading

Posted in Data, Deming, Management, Statistics | Tagged , , , , , , | 4 Comments

Stratification and Systemic Thinking

I am reading a fascinating book by Jessica Snyder Sachs: Good Germs, Bad Germs. From page 108: At New York Hospital, Eichenwald and infectious disease specialist Henry Shinefield conceived and developed a controversial program that entailed deliberately inoculating a newborn’s … Continue reading

Posted in Creativity, Data, Deming, Health care, Innovation, Management, Quality tools, Science, Statistics, Systems thinking | Tagged , , , , , , | 2 Comments

Data Can’t Lie

Many people state that data can lie. Obviously data can’t lie. There are three kinds of lies: Lies, damn lies and statistics – Mark Twain Many people don’t understand the difference between being manipulated because they can’t understand what the … Continue reading

Posted in Data, Management, Psychology | Tagged , , , | 13 Comments

Jeffrey Pfeffer on Evidence-Based Practices

Jeffrey Pfeffer Testifies to Congress About Evidence-Based Practices [the broken link was removed]: In this short statement, I want to make five points as succinctly as possible, providing references for background and documentation for my arguments. First, organizations in both … Continue reading

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Game Theory Management

Interesting article on applying game theory to business decisions. Game theory is a tool that is not often used. Though most organizations are probably better off improving how they use the rest of their management tools, it is fun to … Continue reading

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