Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
March 11, 2007
Jeffrey Pfeffer on Evidence-Based Practices

Jeffrey Pfeffer Testifies to Congress About Evidence-Based Practices:

In this short statement, I want to make five points as succinctly as possible, providing references for background and documentation for my arguments. First, organizations in both the public and private sector ought to base policies not on casual benchmarking, on ideology or belief, on what they have done in the past or what they are comfortable with doing, but instead should implement evidence-based management. Second, the mere prevalence or persistence of some management practice is not evidence that it works — there are numerous examples of widely diffused and quite persistent management practices, strongly advocated by practicing executives and consultants, where the systematic empirical evidence for their ineffectiveness is just overwhelming. Third, the idea that individual pay for performance will enhance organizational operations rests on a set of assumptions. Once those assumptions are spelled out and confronted with the evidence, it is clear that many — maybe all — do not hold in most organizations. Fourth, the evidence for the effectiveness of individual pay for performance is mixed, at best — not because pay systems don’t motivate behavior, but more frequently, because such systems effectively motivate the wrong behavior. And finally, the best way to encourage performance is to build a high performance culture. We know the components of such a system, and we ought to pay attention to this research and implement its findings.

Great stuff. Read the entire document. via: Bob Sutton’s Work Matters

Related: Evidence-based Management - Illusions - Optical and Other

Books: The Knowing-Doing Gap by Jeffrey Pfeffer and Robert Sutton - Hard Facts, Dangerous Half-Truths And Total Nonsense: Profiting From Evidence-Based Management by Jeffrey Pfeffer and Robert Sutton

Leave a Reply



Curious Cat Management Improvement Blog © curiouscat.com 2005-2008 powered by WordPress

Internal Links

Author

John Hunter

Tags


Full tag could

Other

Search Blog

Web Search

Management Improvement web search

Recent Comments

  • Alan: If data alone were sufficient, then our financial markets would not be crashing right now. If you don’t...
  • Tom: I have been asking myself this same question for several years. I am of the opinion that the data deluge will...
  • shaun sayers: Getting the customer interface right is a major challenge. Many companies just have no perception of...
  • Dan: John, there is nothing that gets my goat more than if I have to download things to play movies or see a special...
  • Matt Barney: Dr. Deming intuitively understood many aspects of improvement and human behavior - I also found it hard...
  • Bob Parsons: I like your article.. Way too many inefficiencies in today’s job market.
  • Clint: I like the idea, but I’d like to know what kind of responsibility the entrepreneurs have in repaying the...
  • Peg: So true about Ritz-Carlton. The most demanding customers in the world return again and again to Ritz-Carlton and...

Archives

March 2007
M T W T F S S
« Feb   Apr »
 1234
567891011
12131415161718
19202122232425
262728293031