Category Archives: Systems thinking

Process Improvement and Innovation

Every so often an article appears discussing the need to change focus from process improvement to innovation (and recently they are followed with quite a bit of blog talk). I disagree on several grounds. First you have needed to focus … Continue reading

Posted in Creativity, Deming, Innovation, Management, Process improvement, Psychology, Quality tools, quote, Systems thinking | Tagged , , , , , , | 5 Comments

Why Isn’t Work Standard?

Are You Really Asking? by Mark Graban The worst form would be, “Why the hell aren’t you following the standard work??? How many times do I have to emphasize that??” A better approach might be, “It appears that the standard … Continue reading

Posted in Lean thinking, Management, Quality tools, Systems thinking | 5 Comments

Tilting at Ludicrous CEO Pay

I continue to tilt at the robber barron CEO pay packages. Hopefully, at some point, the people approving these obscene pay packages can be shamed into stopping or replaced by people with some sense of decency. I was taught in … Continue reading

Posted in Deming, Economics, Management, Performance Appraisal, Psychology, Respect, Systems thinking | Tagged , , , , , , | 10 Comments

Focus on Long Term Success

Put Investors In Their Place by Clayton M. Christensen and Scott D. Anthony: The notion that managers must above all appease investors drives behavior that focuses exclusively on quarterly results. Thus, many management teams hesitate to invest in promising innovations … Continue reading

Posted in Deming, Innovation, Management, Systems thinking | 1 Comment

Eliminating Quarterly Earnings Guidance

It is good to see more people understand the bad practice of excessive short term focus on quarterly profits. It is also a bit amusing to see the Chamber of Commerce pushing an idea Deming was called unrealistic for pushing. … Continue reading

Posted in Deming, Google, Investing, Management, Systems thinking | 1 Comment

Rethinking the Social Responsibility of Business

Rethinking the Social Responsibility of Business, a debate on the correct focus of business: Not that we’re only concerned with customers. At Whole Foods, we measure our success by how much value we can create for all six of our … Continue reading

Posted in Deming, Economics, Management, Systems thinking | 1 Comment

Keeping Track of Improvement Opportunities

The Priority Trap [the broken link was removed – long term reliability of the web page links isn’t a priority I guess] by Dan Markovitz makes some good points: But if it’s not important enough to make the short list, … Continue reading

Posted in IT, Management, Systems thinking | Tagged | 2 Comments

Deming Seminar Update

Ian Bradbury, President of Peaker Services Inc., will discuss his company’s implementation of Dr. Deming’s theory of management at a seminar in Lansing, Michigan, 23-25 April 2007. As I mentioned previously I will be co-presenting this seminar. Several interesting articles: … Continue reading

Posted in Career, Deming, Management, Process improvement, Systems thinking | 3 Comments

Joel Barker Podcast

Innovation with Joel Barker at the Cranky Middle Manager Show: Innovation isn’t necessarily all great. Unintended consequences are something to be considered- what Joel calls “Cascade Thinking”. What are the long-term consequences before you invest. “the answer to the problem … Continue reading

Posted in Innovation, Management, Systems thinking | Tagged , , | Comments Off on Joel Barker Podcast

Exposing CEO Pay Excesses

The politics of pay from The Economist: Although barely one-tenth of the 2,000 biggest American companies have yet reported under the new rules, the tally of negative headlines is already mounting. “There are already plenty of examples of firms reporting … Continue reading

Posted in Deming, Management, Respect, Systems thinking | Tagged , , | 4 Comments