-
Categories
- Books
- Career
- Carnival
- China
- Competition
- Creativity
- curiouscat.com
- Customer focus
- Data
- Deming
- Design of Experiments
- Economics
- Education
- Fun
- Health care
- India
- Innovation
- Investing
- IT
- Lean thinking
- Management
- Management Articles
- Manufacturing
- Performance Appraisal
- Popular
- Process improvement
- Psychology
- Public Sector
- Quality tools
- quote
- Respect
- Science
- Six sigma
- Software Development
- Statistics
- Systems thinking
- Tags
- Theory of Constraints
- Toyota Production System (TPS)
- Travel photos
- UK
- webcast
ASQ Influential Voices blogs Books Career Carnival commentary continual improvement Creativity curiouscat Customer focus customer service Data Deming Economics engineering Google Health care Innovation internet Investing IT John Hunter leadership lean manufacturing Lean thinking management Management managing people Manufacturing organization as a system Popular Process improvement Psychology Public Sector Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
-
Category Archives: Respect
Quality Processes in Unexpected Places
This month Paul Borawski asked ASQ’s Influential Voices to explore the use of quality tools in unexpected places. The most surprising example of this practice that I recall is the Madison, Wisconsin police department surveying those they arrested to get … Continue reading
Posted in Creativity, Customer focus, Data, Innovation, Management, Process improvement, Public Sector, Respect
Tagged ASQ Influential Voices, Creativity, Customer focus, customer service, leadership, Lean thinking, Madison, Process improvement, Public Sector, respect for people, Systems thinking
5 Comments
Build Systems That Allow Quick Action – Don’t Just Try and Run Faster
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the cries for “faster, faster, faster” that so often is a refrain heard today. I have long said that the measure of … Continue reading
Creating a Quality Culture
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the Feelings and Quality Culture. I don’t think creating a culture of continual management improvement is complex but it takes more commitment … Continue reading
Posted in Management, Respect, Systems thinking
Tagged culture, long term thinking, managing people, respect for people, Systems thinking
2 Comments
My New Book: Management Matters
I have a new book in progress: Management Matters. It is now available in “pre-release format” via leanpub. The idea I am experimenting with (supported by leanpub) is pre-publishing the book online. The ebook is available for purchase now, and … Continue reading
Posted in Books, curiouscat.com, Deming, Lean thinking, Management, Process improvement, Psychology, Quality tools, quote, Respect, Systems thinking
Tagged Books, curiouscat, Customer focus, Data, Deming, John Hunter, Lean thinking, management, respect for people, Six sigma, Systems thinking
3 Comments
Corporate Social Responsibility
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the Intersection of Quality and Social Responsibility. An understanding of system thinking allows people to see the relationships of connected elements in … Continue reading
Posted in Respect, Systems thinking
Tagged ASQ Influential Voices, ethics, society, Systems thinking
1 Comment
Long Term Thinking with Respect for People
Toyota nearly went bankrupt near 1950 and had to lay off a third of their employees. A huge focus of the Toyota Production System as envisioned by Taiichi Ohno was to secure the long term success of the company. The … Continue reading
Motivation, Rewards, Performance Appraisals and Your Career
In this interview Dan Pink again makes some great points relating to psychology, managing people and managing your career. Q. What kinds of programs can managers and companies put into place to motivate their workforce? Assuming companies are paying people … Continue reading
Posted in Creativity, Deming, Performance Appraisal, Psychology, Respect
Tagged Career, intrinsic motivation, managing people, motivation, Psychology, respect for people
1 Comment
The Customer is the Purpose of Our Work
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider … Continue reading
Posted in Customer focus, Management, Psychology, quote, Respect, Systems thinking
Tagged aim, Customer focus, customer service, food, Psychology, purpose, quote, respect for people
6 Comments
Respect for People: Optimize for Developer Happiness at Etsy
The webcast above discusses the culture of software engineering at Etsy (a very popular site providing a marketplace and community for small businesses – artisan focus). Some of the key points of the talk. Etsy trusts employees. Etsy’s strategy is … Continue reading
Posted in IT, Psychology, Respect, Software Development
Tagged culture, engineering, IT, Joy in Work, managing people, Psychology, respect for people, Software Development, teams, trust
6 Comments
Respect for Everyone
TL;DR – The two pillars of the Toyota Way are: respect for people and continuous improvement. One of the big reasons my career followed the path it did (into management improvement) was due to the impact of respect for people. … Continue reading →