Category Archives: Management

New Rules for Management? No!

Posted on July 14, 2006 by John Hunter

Fortune recently published an article talking about the “new rules” for management using Jack Welch (GE six sigma) as the focus of the old rules. It seems to me there is nothing new here (once again). “New” rule: “Agile is … Continue reading →

Posted in Deming, Management, Management Articles, Popular, Six sigma | 8 Comments

Customer Focus at the Ritz

Posted on July 13, 2006 by John Hunter

How to Turn Customer Satisfaction into Profits and Growth [the broken link was removed] by Vincent Grimaldi: Against all odds, the company has broken the old vicious circle of low salary and high turnover by wrapping all its processes – … Continue reading →

Posted in Customer focus, Management, Management Articles | Tagged | 1 Comment

The Exciting Life of Industrial Statisticians

Posted on July 13, 2006 by John Hunter

Never a Dull Day: The Life of an Industrial Statistician by Gerry Hahn. Gerry Hahn was one of the great applied statisticians of the last 50 years, working at GE for over 45 years. Six sigma has many variants, he … Continue reading →

Posted in Career, Data, Management, Statistics | Tagged , | 1 Comment

The Long Tail

Posted on July 12, 2006 by John Hunter

The Long Tail: Why the Future of Business Is Selling Less of More by Chris Anderson is now available. This books explores the huge market for goods outside of the mass market. The few popular items that dominate the media … Continue reading →

Posted in Books, Creativity, Management | Comments Off on The Long Tail

Reducing Waste

Posted on July 12, 2006 by John Hunter

Toyota Motor Manufacturing (UK) Ltd – achieving zero waste to landfill [the broken link was removed] Toyota developed its Environmental Management System to stay on top of its environmental objectives and ensure that all processes are dealt with in an … Continue reading →

Posted in Data, Innovation, Management, Management Articles, Process improvement, Systems thinking, Toyota Production System (TPS) | Tagged , , , | 1 Comment

Supplier Development Article

Posted on July 10, 2006 by John Hunter

Supplier development in a lean age [the broken link was removed] by Rich Weissman “We need to keep in mind why we are doing supplier development and relationship management, and profit needs to be the focus of our efforts. Profitable … Continue reading →

Posted in Deming, Lean thinking, Management, Management Articles, Toyota Production System (TPS) | Tagged , , , | 2 Comments

Origins of the Toyota Production System

Posted on July 10, 2006 by John Hunter

Brief Investigation into the Origins of the Toyota Production System [the broken link was removed] by Art Smalley. Another excellent article by Art Smalley. Loaded with great historical information. I find these articles interesting on at least two levels. First … Continue reading →

Posted in Management, Management Articles, Toyota Production System (TPS) | Tagged , , , | Comments Off on Origins of the Toyota Production System

How Google Works

Posted on July 9, 2006 by John Hunter

How Google Works [the broken link was removed] by David F. Carr An interesting look at the technology system behind Google. “But this is the start of the story,” he adds, part of an approach that says “don’t necessarily do … Continue reading →

Posted in Google, Innovation, IT, Management, Systems thinking | Tagged | 4 Comments

Quality and Innovation

Posted on July 4, 2006 by John Hunter

I think the The Quality Movement Vs. The Innovation Movement by Bruce Nussbaum makes a mistake in calling the innovation movement separate from the quality movement. Wow. It makes sense. The father of quality, of course, was Dr. W. Edwards … Continue reading →

Posted in Deming, Innovation, Management, Popular, quote | 5 Comments

Toyota Homes

Posted on July 4, 2006 by John Hunter

Live in your next Toyota [the broken link was removed]: Housing makes up less than 1% of Toyota’s $183 billion annual sales. But company officials say technology acquired from years of making cars is central to homebuilding Toyota style. A … Continue reading →

Posted in Innovation, Management, Toyota Production System (TPS) | Tagged | 1 Comment