Category Archives: Management

The Psychology of Too Much Choice

Posted on January 7, 2007 by John Hunter

An understanding of psychology is one of the four components of Dr. Deming’s management system. This understanding lies behind practices such as: driving out fear, respect for people and eliminating slogans. In an organization all the components (practices, processes, investments, … Continue reading →

Posted in Customer focus, Deming, Management, Psychology | Tagged | 2 Comments

Baldrige in Education

Posted on January 6, 2007 by John Hunter

Superintendent’s method used by Boeing, Motorola [the broken link was removed] by Helen Gao The three M’s – managing for innovation, management by fact and market focus – are unfamiliar phrases to most people in the educational establishment. But don’t … Continue reading →

Posted in Education, Management, Public Sector | Tagged | Comments Off on Baldrige in Education

Z-List: Management Blogs

Posted on January 5, 2007 by John Hunter

Ok, I am going to build upon the z-list meme. Hopefully my modification will be seen as acceptable. I have modified the zlist to shorten it to management related blogs. I was added to one with: Making Z-List and Checking … Continue reading →

Posted in Fun, Management | Tagged | Comments Off on Z-List: Management Blogs

Google’s Answer to Filling Jobs Is an Algorithm

Posted on January 4, 2007 by John Hunter

Google Answer to Filling Jobs Is an Algorithm. First, from a “what should I do,” view, I believe, Kevin Meyer’s advice is more appropriate: The False God of the Almighty Algorithm. But Google can do some things well that are … Continue reading →

Posted in Career, Creativity, Google, Innovation, Management | Tagged , , , | 6 Comments

Epidemic of Diagnoses

Posted on January 3, 2007 by John Hunter

What’s Making Us Sick Is an Epidemic of Diagnoses by Dr. Welch, Dr. Schwartz and Dr. Woloshin: For most Americans, the biggest health threat is not avian flu, West Nile or mad cow disease. It’s our health-care system. True, and … Continue reading →

Posted in Deming, Health care, Management, Process improvement, Psychology, Quality tools | Tagged , , , , , | 4 Comments

Messiness is Good?

Posted on January 2, 2007 by John Hunter

Time to get organized? Not so fast [the broken link was removed], interview of David Freedman on Marketplace. Marketplace is a great show on PBS that covers economics and related matters. This interview, though, fails to inspire me. RYSSDAL: Is … Continue reading →

Posted in Lean thinking, Management, Quality tools | Tagged , , | Comments Off on Messiness is Good?

Management Improvement Carnival #2

Posted on January 1, 2007 by John Hunter

Please let me know what you think of these carnival posts. Lean Consumption at the Post Office by Mark Edmondson – “With so much of this customer facing process broken, and the salsa dance suggestion thrown in by an earnest … Continue reading →

Posted in Carnival, Lean thinking, Management | Comments Off on Management Improvement Carnival #2

The IT Iceberg Secret

Posted on December 29, 2006 by John Hunter

The Iceberg Secret, Revealed by Joel Spolsky It’s pretty clear that programmers think in one language, and MBAs think in another. I’ve been thinking about the problem of communication in software management for a while, because it’s pretty clear to … Continue reading →

Posted in IT, Management, Software Development | 2 Comments

Change Your Name

Posted on December 28, 2006 by John Hunter

Best Buy Asks Man To Change Name [the broken link was removed]: Turns out if your last name is less than three letters, the online sign-up isn’t an option for you. Companies often put up barriers for no reason, then … Continue reading →

Posted in Customer focus, IT, Management, Software Development | Tagged , , , , | 6 Comments

Customer Un-focus

Posted on December 28, 2006 by John Hunter

Counties caught in conundrum: getting Amish to take food stamps [the broken link was removed] by John Horton Accepting public assistance is verboten within the Amish culture. It simply is not done. But Taylor is under orders to at least … Continue reading →

Posted in Customer focus, Data, Management, Public Sector | Tagged , , , | 2 Comments