Category Archives: Management

Management Blog Posts From June 2006

Posted on June 26, 2010 by John Hunter

Management Advice Failures – It is amazing to me how often we accept non-solutions. If someone objects that we have tried that “solution” and it didn’t work they are often shut down with a version of: “don’t be negative” or … Continue reading →

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Trust Your Staff to Make Decisions

Posted on June 22, 2010 by John Hunter

The failure to give your organization the flexibility to serve customers is a big mistake. Many companies make this mistake. Often the basic problem is managers don’t trust that their systems to hire and develop people that will make good … Continue reading →

Posted in Customer focus, Management, Respect, Software Development | Tagged airlines, bad customer service, Customer focus, Process improvement, usability | 8 Comments

Management Improvement Carnival #101

Posted on June 20, 2010 by John Hunter

The management blog carnival is published 3 times a month with select recent management blog posts. Also visit the Curious Cat Management Library for online management improvement articles. Why C level executives don’t engage in lean by Steven Spear – … Continue reading →

Posted in Carnival, Management | Tagged Lean thinking, management | Comments Off

Southwest Not Delta or United

Posted on June 14, 2010 by John Hunter

One of the posts highlighted in the last post was one example of how Southwest behaves. It wasn’t a one time thing. It was a common result of the system Southwest has in place where they treat customers like human … Continue reading →

Posted in Customer focus, Management, Systems thinking | Tagged airlines, bad customer service, Customer focus, respect for people, Systems thinking | 2 Comments

Management Improvement Carnival #100

Posted on June 10, 2010 by John Hunter

I started the management improvement blog carnival in 2006. At the time the number of blogs posting useful management ideas had already grown to a large number. It took years after I started my Curious Cat Management Improvement site, in … Continue reading →

Posted in Carnival, Management | Tagged blogs, Carnival, leadership, Lean thinking, management | 7 Comments

Classic Management Theories Are Still Relevant

Posted on June 7, 2010 by John Hunter

Good management is good management: it doesn’t matter if someone figured out the good idea 100 years ago or last week. Are “Classic” Management Theories Still Relevant? It did make me wonder about the staying power of management models, processes, … Continue reading →

Posted in Deming, Management, quote, Systems thinking | Tagged commentary, management, management experts, management history, Systems thinking, tips | 6 Comments

Management Improvement Carnival #99

Posted on June 1, 2010 by John Hunter

Mark R. Hamel is hosting Management Improvement Carnival #99 on the Gemba Tales blog, highlights include: The Downside of Automation by Dan Markovitz – “…When I see companies leaping at technological solutions for time and attention management, I have a … Continue reading →

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Incentivizing Behavior Doesn’t Improve Results

Posted on May 28, 2010 by John Hunter

In the webcast Dan Pink shares research results exploring human motivation and ideas on how to manage organization given the scientific research on motivation. “once a task called for even rudimentary cognitive skill a larger reward led to poorer performance” … Continue reading →

Posted in Creativity, Data, Deming, Management, Psychology, quote, Respect, Science | Tagged extrinsic motivation, management research, management webcast, managing people, motivation, Psychology, purpose | 3 Comments

Finding Great Management Articles, Posts and Resources

Posted on May 26, 2010 by John Hunter

Reddit is a web site that ranks web pages by user votes. The site uses an algorithm that has a very large timeliness factor. So top ranked links move down the list fairly quickly. This results in a nice site … Continue reading →

Posted in Lean thinking, Management, Management Articles | Tagged blogs, curiouscat, management, quote | 1 Comment

Management Improvement Carnival #98

Posted on May 23, 2010 by John Hunter

Karen Wilhelm is hosting Management Improvement Carnival #98 on the Lean Reflections blog. She highlights the LeanBlog Podcast #90 featuring Tim Turner, a plant team member at Toyota Kentucky, who compiled stories from 80 fellow team members from every level … Continue reading →