Category Archives: Management

Operational Definitions and Data Collection

Posted on September 22, 2005 by John Hunter

Americans’ Dirty Secret Revealed [the broken link was removed] by Bjorn Carey See also: Google News on washing hands [broken link was removed] – Soap and Detergent Association press release [another broken link was remove] A study released recently spawned … Continue reading →

Posted in Data, Deming, Management | Tagged , , , , | 1 Comment

Measurement and Data Collection

Posted on September 10, 2005 by John Hunter

This is my response to the Deming Electronic Network message (the site is dead, so I removed the link) on measurement. I find it useful to ask what will be done with the results of data collection efforts (in order … Continue reading →

Posted in Data, Deming, Management, quote, Statistics | Tagged , , , , , , | 5 Comments

North Cascades National Park Photos

Posted on September 7, 2005 by John Hunter

Topic: Travel Photos I finally have posted photos from my June 2005 trip to North Cascades National Park. See more photos from the same trip: Mount Saint Helens, Olympic National Park, North Cascade National Park. Photos from other trips: Curious … Continue reading →

Posted in Management | Comments Off on North Cascades National Park Photos

Deming and Six Sigma

Posted on September 7, 2005 by John Hunter

My message in response to messages on Six Sigma [broken link has been removed] on the Deming Electronic Network: I think the DEN members criticizing the problems with Six Sigma make valid points. However, I personally think they often go … Continue reading →

Posted in Deming, Management, Six sigma | Tagged | 4 Comments

Car Navigation Systems

Posted on September 7, 2005 by John Hunter

Topic: Management Improvement Thinking About in-car Navigation Systems by Robert Scoble: What’s frustrating is there’s no way to report a mistake. So, everyone who has Toyota’s system is doomed to repeat the same errors. While Toyota is doing great things … Continue reading →

Posted in Creativity, Innovation, IT, Management | Comments Off on Car Navigation Systems

Innovation and Customer Focus

Posted on September 5, 2005 by John Hunter

Katrina – the landline – Telecom’s Response [the broken link was removed] by Stuart Henshall via Scobleizer Is it too much to ask Bell South to: * Let displaced account holders log in and claim their accounts (phone numbers) via … Continue reading →

Posted in Management | Comments Off on Innovation and Customer Focus

Life Beyond the Short Term

Posted on September 4, 2005 by John Hunter

Life Beyond the Short Term by Simon Caulkin, The Observer. Last week’s column – ‘Adrift in a parallel universe‘ – about the perversion of management provoked an eloquent, sometimes passionate, response. … In the spirit of a positive alternative, a … Continue reading →

Posted in Deming, Management | Tagged , , , | 1 Comment

Statistics for Experimenters Data

Posted on September 4, 2005 by John Hunter

Topic: Statistics, Six Sigma, Management Improvement Data files for Statistics for Experimenters: Design, Innovation, and Discovery , 2nd Edition by George Box, Stu Hunter and Bill Hunter, are available online. We maintain on online resource for those using Statistics for … Continue reading →

Posted in Books, Management, Statistics | 1 Comment

Fixing Healthcare from the Inside

Posted on September 3, 2005 by John Hunter

Fixing Healthcare From the Inside, Today by Steven J. Spear, Harvard Business Review (PHBs broke the link so I removed it). To understand how the improvements were achieved, it is necessary to appreciate why such a gap exists between the … Continue reading →

Posted in Deming, Health care, Management | Tagged | 1 Comment

What Kind of Management Does This?

Posted on August 31, 2005 by John Hunter

Already Mired in Sales Slump, Gap Closes Two Most Popular Internet Stores Both Gap.com and OldNavy.com have been closed for the past week, driving frustrated shoppers like Kira Storch of San Francisco to other Web sites to buy clothes. … … Continue reading →

Posted in IT, Management, Software Development | 1 Comment