Author Archives: John Hunter

Using Capitalism to Make the World Better

I have mentioned Kiva before: Microfinancing Entrepreneurs (on our Curious Cat Economics and Investing blog). In addition to being a good cause Kiva really shows some great management strategies. The use of Information Technology to connect people directly is a … Continue reading

Posted in Creativity, curiouscat.com, Economics, Fun, IT, Management, Psychology | 7 Comments

Early History Of Quality Management Online

I started looking at quality management resources online in 1995 (maybe 1994). At the time I was on the board of the Public Sector Network – what would become the American Society of Quality (ASQ) government division. When we started … Continue reading

Posted in curiouscat.com, IT, Management, Public Sector | 4 Comments

Management Improvement Carnival #20

Read the previous management carnivals. The Management Improvement Carnival #20 is hosted by Evolving Excellence, some of the highlights include: Elegance Offsets at Elegant Solutions. If carbon offsets are viable, then why not lean offsets, feature creep offsets, and even … Continue reading

Posted in Carnival, Management | Comments Off on Management Improvement Carnival #20

Bring Me Solutions Not Problems

My comments on: No Problem Without a Solution [I removed the broken link] I understand that most managers feel that their employees should not bring them problems. Instead, expressed in the most positive way, employees should fix things or bring … Continue reading

Posted in Lean thinking, Management, Psychology, Respect, Systems thinking | Tagged , , , , , , , | 8 Comments

CEO’s Given Lottery Sized Payouts

Comment on: Fun With Statistics, CEO Life Edition In the US, CEO’s tend to be fairly interchangeable these days and it is rare for their tenure to exceed five years. There are some notable exceptions such as chain-saw Al and … Continue reading

Posted in Deming, Management, Performance Appraisal, Systems thinking | 2 Comments

Seven Fatal Flaws of Performance Measurement

The Seven Fatal Flaws of Performance Measurement by Joseph F. Castellano, Saul Young, and Harper A. Roehm Performance measurement systems are used to establish specific goals, align employee behavior, and increase accountability. Organizations often use these systems to set targets … Continue reading

Posted in Deming, Management, Performance Appraisal, Statistics, Systems thinking | Comments Off on Seven Fatal Flaws of Performance Measurement

Danaher Expands Lean Thinking One Acquisition at a Time

Sybron Focuses on Operations Nearly 18 months into becoming part of Danaher Corp., life is different at Sybron Dental Specialties Inc. “Sybron was really a sales and marketing focused organization … and operations (were) part of supporting that,” said Don … Continue reading

Posted in Investing, Lean thinking, Management, Management Articles, Manufacturing | Comments Off on Danaher Expands Lean Thinking One Acquisition at a Time

This Too is a Kanban

This Too is a Kanban by Jon Miller: The orthodox description of a kanban is a rectangular card in a plastic sleeve used to reorder materials from a supplier or an upstream process, or a triangular metal plate used to … Continue reading

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Search Share Data – Checking the ACSI

Last month, in a long post criticizing the ACSI I took issue with, among other things, the implications being drawn from an ACSI rating. The ACSI rating of Yahoo was higher than that of Google (though statistically insignificantly so). Anyway, … Continue reading

Posted in Data, Google, Statistics | 4 Comments

Kaizen – Yahoo Mail Style

Yahoo Mail Innovates, Gmail Stagnates Yahoo Mail has begun rolling out of beta after releasing an onslaught of innovative feature improvements along the way. On the other hand, a whopping three years into their beta release, Gmail remains one of … Continue reading

Posted in Google, Innovation, IT, Management, Software Development | 1 Comment