Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
September 20, 2007
Search Share Data - Checking the ACSI

Last month, in a long post criticizing the ACSI I took issue with, among other things, the implications being drawn from an ACSI rating. The ACSI rating of Yahoo was higher than that of Google (though statistically insignificantly so). Anyway, here is some new data on search volumes of the leading providers:

Top 5 Search Providers for August 2007, Ranked by Searches (U.S.)

Provider Searches (000) Year over Year Growth Share of Searches
1. Google Search 4,199,495 39.8% 53.6%
2. Yahoo! Search 1,561,903 8.9% 19.9%
3. MSN/Windows Live Search 1,011,398 69.8% 12.9%
4. AOL Search 435,088 32.4% 5.6%
5. Ask.com Search 136,853 0.0% 1.7%

Source: Nielsen//NetRatings MegaView Search

So Google grew 39.8% year over year and Yahoo grew 8.9% year over year. Google now has 53.6% of the total searches. Granted this is limited data but it seems to confirm that Google is in fact continuing to increase their lead in search volume. Practically all evidence seems to support this belief - the ACSI seems to be the exception. Which might indicate great insight provided by the ACSI that everyone else is missing. Or it might show ACSI results are doing a poor job of providing a useful measure of customer satisfaction with search engines. I go with the second.

Related: posts on using data effectively - Website Data - Understanding Data - posts on Google management - Curious Cat Management Improvement Search

2 Responses to “Search Share Data - Checking the ACSI”

  1. CuriousCat: User Happiness with Search Engines Says:

    Well here is another indicator, but this time it puts Google clearly in 1st place, while Yahoo has been improving…

  2. Anonymous Says:

    yes John you are right I will also go with the second only that ACSI results are doing poor job of providing useful measure of consumer satisfaction with search engines.
    Even I analyse google searcher and finally come to the conclusion that the number of searches are increasing in a very drastic way in google and sure that in future google will having monopoly as a serach engine. Also I found that many countries like UK, spain and India are using maximum google as priority.
    Thanks for this report, keep providing such unique information

Leave a Reply



Curious Cat Management Improvement Blog © curiouscat.com 2005-2008 powered by WordPress

Internal Links

Author

John Hunter

Tags


Full tag could

Other

Search Blog

Web Search

Management Improvement web search

Recent Comments

  • Alan: If data alone were sufficient, then our financial markets would not be crashing right now. If you don’t...
  • Tom: I have been asking myself this same question for several years. I am of the opinion that the data deluge will...
  • shaun sayers: Getting the customer interface right is a major challenge. Many companies just have no perception of...
  • Matt Barney: Dr. Deming intuitively understood many aspects of improvement and human behavior - I also found it hard...
  • Bob Parsons: I like your article.. Way too many inefficiencies in today’s job market.
  • Clint: I like the idea, but I’d like to know what kind of responsibility the entrepreneurs have in repaying the...
  • Peg: So true about Ritz-Carlton. The most demanding customers in the world return again and again to Ritz-Carlton and...
  • Rob: I think the sentence, “Insisting on managing by the numbers even when the most important figures are...

Archives

September 2007
M T W T F S S
« Aug   Oct »
 12
3456789
10111213141516
17181920212223
24252627282930