Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
March 5, 2007
Website Data

The Alexa toolbar, from amazon.com (and by the guy, Brewster Kahle, who created the internet archive too, by the way) is one way to get some idea of how popular a web site is (the toolbar shows the web site rank for each site you visit). It is very inaccurate, but is free, and easy, so it is used. Alexa Toolbar and the Problem of Experiment Design shows why data based decision making is not the solution to all your problems:

What that means is that people with the Alexa toolbar installed are 25 times more likely to view a page on Matt’s site versus mine, but overall, all users view twice as many pages on my site. That’s a 50 to 1 difference introduced by the selection bias of Alexa.

As Dr. Deming said best efforts are not enough, you need to know what to do first. The same holds true with data, first you need to have useful data.

Related: Manage what you can’t measure - podcast interview: Brewster Kahle - Gladwell and more IT Conversations

One Response to “Website Data”

  1. CuriousCat: Search Share Data - Checking the ACSI Says:

    oogle grew 39.8% year over year and Yahoo grew 8.9% year over year. Google now has 53.6% of the total searches…

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