Daily Archives: July 4, 2007

Process Improvement and Innovation

Posted on July 4, 2007 by John Hunter

Every so often an article appears discussing the need to change focus from process improvement to innovation (and recently they are followed with quite a bit of blog talk). I disagree on several grounds. First you have needed to focus … Continue reading →

Posted in Creativity, Deming, Innovation, Management, Process improvement, Psychology, Quality tools, quote, Systems thinking | Tagged , , , , , , | 5 Comments

Visual Instructions Example

Posted on July 4, 2007 by John Hunter

How to get people to actually use instructions for using your product: make it easy to do so. This blog post illustrates a well designed instruction guide for the Seagate FreeAgent backup drive. Simple pictures make it very obvious what … Continue reading →

Posted in Management, Quality tools | Tagged , , , , | 4 Comments