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Tag Archives: Software Development
In Praise of Data-Driven Management (AKA “Why You Should be Skeptical of HiPPO’s”)
Guest post by Justin Hunter, originally published 18 August 2009. Jeff Fry recently linked to a fantastic webcast in Controlled Experiments To Test For Bugs In Our Mental Models. I would highly recommend it to anyone without any reservations. Ron … Continue reading
Posted in Data, Design of Experiments, IT, Management, Psychology, Quality tools, Software Development, Statistics
Tagged Data, Design of Experiments, Software Development, software testing, Statistics
Comments Off on In Praise of Data-Driven Management (AKA “Why You Should be Skeptical of HiPPO’s”)
Interviews on Software Testing
I haven’t added a new post here recently. One of the things that has been keeping me busy is putting together some interviews on software testing. Here are excerpts from 3 of the interviews: Testing Smarter with Alan Page Hexawise: … Continue reading
Posted in Software Development
Tagged interview, Software Development, software testing
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Applying Toyota Kata to Agile Retrospectives
Hakan Forss, King (interactive entertainment games), presentation at the GOTO Copenhagen 2015 conference. I strongly recommend Mike Rother’s book: Toyota Kata. Description from Workshop description “The Toyota Kata Experience” Kata means pattern, routine, habits or way of doing things. Kata … Continue reading
Software Testing and the Impact on Quality
My response to a question on Reddit. “Software quality does not come from testing” Does anybody have any thoughts on the validity of the above statement? That statement is similar to the idea you can’t inspect in quality. Basically “Inspection … Continue reading
Posted in IT, Software Development
Tagged Deming, inspection, quality, Software Development, software testing
2 Comments
Good Startup Ideas from Startup Weekend JB (Malaysia)
I like all these startup ideas from Startup Weekend JB (Malaysia). I can’t figure out how to comment on their blog (I am guessing Tumbler just eliminates commenting?), so I started this post – and ended up adding much more … Continue reading
Posted in Customer focus, Innovation, IT
Tagged Asia, business, Customer focus, customer service, Innovation, IT, management, Software Development, startup
1 Comment
Agile Software Development and Deming
Part two of three of an interview of me with Bill Fox has been published. See part one: John Hunter on PDSA, Deming and Strategy. From part two, Lean, Agile, Deming, Leadership and Management Systems: I see that agile is … Continue reading
Use Urls – Don’t Use Click x, Then Click y, Then Click z Instructions
In the 1980s software applications had to use click x, then click y, then click z type instructions to get you to a specific location in a software application (or at least they had a decent excuse to do that). … Continue reading
Posted in Customer focus, Software Development
Tagged Customer focus, internet, IT, Software Development, tips, usability
2 Comments
Root Cause, Interactions, Robustness and Design of Experiments
Eric Budd asked on The W. Edwards Deming Institute group (LinkedIn broke the link with a register wall so I removed the link): If observed performance/behavior in a system is a result of the interactions between components–and variation exists in … Continue reading
Building a Great Software Development Team
Elliot: I worked with some of the best programmers I’ve ever known at the tiny, obscure ASEE Adam Solove: Why do you think that happened? They hired for passion, rather than experience? If I had to pick one thing, passion … Continue reading

Functional Websites are Normally Far Superior to Apps
An email to I just sent to Uber I understand the regular Uber app not having a functional website. Uber Eats not having a functional website is super lame. It strikes me similar to Walmart 15 years ago telling people … Continue reading →