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Tag Archives: Data
Performance Measures and Statistics Course
Performance Measures and Statistics Course [the broken link was removed] – free course materials from a 2 day training course by Steven Prevette. Topics include: Dr. Deming’s red bead experiment, operational definitions, selecting performance targets, SPC, theory of variation, case … Continue reading
Customer Un-focus
Counties caught in conundrum: getting Amish to take food stamps [the broken link was removed] by John Horton Accepting public assistance is verboten within the Amish culture. It simply is not done. But Taylor is under orders to at least … Continue reading
Posted in Customer focus, Data, Management, Public Sector
Tagged Customer focus, Data, in-process measures, Public Sector
2 Comments
Common Cause Variation
Every system has variation. Common cause variation is the variation due to the current system. Dr. Deming increased his estimate of variation due to the system (common cause variation) to 97% (earlier in his life he cited figures around 80%). … Continue reading
Posted in Data, Deming, Management, Quality tools, Theory of Constraints
Tagged common cause, Data, Deming, management concepts, problem solving, Process improvement, variation
2 Comments
Deming in the New Economy
I just read an interesting paper (found via – Stating the Obvious [the broken link was removed]): New Economy Concepts and the Application of Deming’s Theories on Management [the broken link was removed] by Christian Buckley and Arthur Close All … Continue reading
Posted in Deming, Management Articles, Software Development
Tagged Data, Deming, IT
Comments Off on Deming in the New Economy
Gladwell (and Drucker) on Pensions
The Risk Poolhttps://management.curiouscatblog.net/2006/08/21/gladwell-and-drucker-on-pensions/ by Malcolm Gladwell (author of The Tipping Point and Blink): The most influential management theorist of the twentieth century was Peter Drucker, who, in 1950, wrote an extraordinarily prescient article for Harper’s entitled “The Mirage of Pensions.” … Continue reading
Posted in Books, Economics, Health care, Investing, Management, Popular, Systems thinking
Tagged business, Data, Economics, Investing, leadership, long term thinking, Management
1 Comment
Distort the System
From our post: Targets Distorting the System, Dr. Brian Joiner: spoke of 3 ways to improve the figures: distort the data, distort the system and improve the system. Improving the system is the most difficult. Another example of this in … Continue reading
Posted in Data, Deming, Management, Systems thinking
Tagged critical thinking, curiouscat, Data, management, organization as a system, Systems thinking
6 Comments
Usability Failures
‘Smart’ phones, stupid punters? A survey* of 15,000 “faulty” devices by mobile data provider WDSGlobal found 63 per cent of the one in seven new phones which are returned have nothing wrong with them. I believe one in seven is … Continue reading
Posted in Customer focus, IT, Management, Systems thinking
Tagged bad usability, Customer focus, Data, Management, technology, usability
7 Comments
The Customer Knows Best?
The Customer Knows Best? Better Think Again by Anthony W. Ulwick It’s important to listen to customers – but not follow their words without skepticism. Ask them to design your next product and you’re likely to miss the mark, suggests … Continue reading
Posted in Customer focus, Deming, Innovation, Management, Management Articles
Tagged critical thinking, Customer focus, Data, evidence based management, organization as a system, variation
Comments Off on The Customer Knows Best?
Understanding Data
Statistics Abuse and Me [the broken link was removed] by Jay Mathews: the Simpson’s Paradox numbers. The national average for the SAT went up only 4 points between 1981 and 2005, but the average for whites went up 10 points, … Continue reading
Posted in Data, Education, Management, Statistics
Tagged critical thinking, curiouscat, Data, management, Statistics
9 Comments
Using Design of Experiments
How to Institute DOE in Your Company (link broken – removed) by Davis Balestracci: DOE works, but I don’t need to sell that to the readers of this newsletter. But as certain as we all are, no one can deny … Continue reading
