Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
September 15, 2006
Deming in the New Economy

I just read an interesting paper (found via - Stating the Obvious): New Economy Concepts and the Application of Deming’s Theories on Management by Christian Buckley and Arthur Close

All measures should supply accurate information usable for making good decisions. To paraphrase Dr. Deming - if you don’t know how to use the answer to improve you process, the calculation(s) were a waste of time.

Great point, see: Measurement and Data Collection.

Innovation rarely comes as the result of an apple falling from a tree and hitting you in the head.
Innovation is more of a process – sometimes simple and buried deep within the psyche of the individual, and sometimes methodically sewn into the practices of a team – that is put in motion by the desire to improve the status quo.

Another good point, which you might think is obvious: Managing Innovation.

Related: Understanding Data - Innovation in Organizations - Deming on Management

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