Category Archives: Respect

Purpose of an Organization

W. Edwards Deming described the purpose of an organization in New Economics, on page 51, as: The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment – over the long … Continue reading

Posted in Deming, Management, Popular, quote, Respect, Systems thinking | Tagged , , , , | 23 Comments

Indian Firms Learning From Toyota

Taking A Page From Toyota’s Playbook [the broken link has been removed], Business Week: The goal for Wipro is to become the Toyota of business services. Toyota preaches continuous improvement, respect for employees, learning, and embracing change. “It’s the soft … Continue reading

Posted in India, IT, Management, Process improvement, Respect, Toyota Production System (TPS) | 2 Comments

Managing Fear

The post, Root Causes of Crunch Mode [the broken link was removed] from the Game Manager blog makes the good point that Fear and anxiety are known to reduce comprehension and learning ability. W. Edwards Deming made “drive out fear” … Continue reading

Posted in Deming, Management, Psychology, quote, Respect | Tagged , , , , | 1 Comment