Category Archives: Process improvement

Lean Management Case Study

Learning the Rules…Playing to Win [the broken link was removed] (pdf) Lean concepts are taught through discussion and hands-on discovery, not lectures.” A popular part of the experience involves various simulation exercises including the beer game, which teaches that poorly … Continue reading

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Evolution of the PDSA Cycle

Evolution of the PDSA Cycle by Ron Moen and Cliff Norman. Another historical article that explores the growth of management improvement concepts – this time the PDSA improvement cycle. via: Deming Electronic Network [the broken link was removed] See also: … Continue reading

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Kaizen the Toyota Way

Excellent post: Kaizen Secrets of the Toyota Mind [the broken link was removed] by Jon Miller: The Toyota mind asks “What does my customer want from this process?” rather than “What do I want from this process?” The Toyota mind … Continue reading

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Reducing Waste

Toyota Motor Manufacturing (UK) Ltd – achieving zero waste to landfill [the broken link was removed] Toyota developed its Environmental Management System to stay on top of its environmental objectives and ensure that all processes are dealt with in an … Continue reading

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Lean Beyond the Factory Floor

Spreading the lean tonic [the broken link was removed]: One problem, says Michele Bonfiglioli, chief executive of Italian manufacturing consultancy firm Bonfiglioli Consulting, is that many manufacturers have a ‘blind spot’ when it comes to understanding just how non-lean and … Continue reading

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Airlines Try Smarter Boarding

Airlines Try Smarter Boarding [the broken link was removed] by Dave Demerjian An airplane that spends an hour on the ground between flights might fly five trips a day,” he explains. “Cut the turnaround time to 40 minutes, and maybe … Continue reading

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Six Sigma and Process Drift

Quality Quandaries: Six Sigma, Process Drift, Capability Indices, and Feedback Adjustment by George Box and Alberto Luceno. This article is for the more statistically inclined. The Six Sigma specification makes an allowance of 1.5 standard deviations for process drift. Simple … Continue reading

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Find the Root Cause Instead of the Person to Blame

When encountering a problem or defect the inclination of many is to find a person to blame. W. Edwards Deming believed that the system was responsible for 93% of the problems and over time he increased that number to at … Continue reading

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Why are you afraid of process?

Why are you afraid of process? by Seth Godin I spend a lot of time railing against organizations and teams that fall in love with process at the expense of innovation. This is not a post about that. It’s about … Continue reading

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Using Design of Experiments as a Process Road Map

Using Design of Experiments as a Process Road Map by Davis Balestracci: The current design of experiments (DOE) renaissance seems to favor factorial designs and/or orthogonal arrays as a panacea. In my 25 years as a statistician, my clients have … Continue reading

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