Category Archives: Management Articles

Stop Demotivating Employees

Why Your Employees Are Losing Motivation [broken link removed – Harvard is extremely bad about breaking links, which is an indication of how little they think about anything but the short term] by David Sirota, Louis A. Mischkind, and Michael … Continue reading

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Lean Accounting: What’s It All About?

Lean Accounting: What’s It All About? [the broken link was removed] by Brian H. Maskell and Bruce L. Baggaley: Companies using Lean Accounting have better information for decision-making, have simple and timely reports that are clearly understood by everyone in … Continue reading

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Quality and Costs

Finding the balance between quality and cost [the broken link was removed] by Thomas Nolan Maureen Bisognano One of the steps toward a system for improving value is recognizing that waste removal is an essential component of that system, not … Continue reading

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The World’s Most Innovative Companies

The World’s Most Innovative Companies [the broken link was removed] : Today, innovation is about much more than new products. It is about reinventing business processes and building entirely new markets that meet untapped customer needs. Most important, as the … Continue reading

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Lean Material Handling

Don’t Ignore your Water Spider a great post by Mike Wroblewski: The second night was little better and I quickly evaluated the improvements from the night before. Later that second night, I made more improvements. Each day, I continued the … Continue reading

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The Art of Customer Service

The Art of Customer Service [the broken link was removed] by Guy Kawasaki: 4. Don’t point the finger. This is the flip side of taking responsibility. As computer owners we all know that when a program doesn’t work, vendors often … Continue reading

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Seduce Them With Six Sigma Success

Seduce Them With Success [the broken link was removed – sadly ASQ continues to increase their impeding of the access to material on quality management, in direct conflict with their professed mission] by Jay Arthur: Instead the change agents are … Continue reading

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Lean Thinking Needed

Bank Wire Transfers vs. FedEx Delivery My goal was to give them all the paperwork, ensure I had sufficient funds, and schedule the transfer such that the money arrives in the sellers’ account on a particular date next week. But … Continue reading

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Lean Manufacturing Success

Oshkosh Truck Driven to Succeed [the broken link was removed] by Arlen Boardman: Wuest said this reduced the order-to-delivery time from 12 to 16 weeks to seven days. It made better use of manufacturing space and reduced inventory-holding costs. He … Continue reading

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Indian Deming Prize Winner Expanding

Lucas TVS on Global and Local Expansion Mode A delegation of top officials from leading Japanese industries — mostly comprising Toyota group and its suppliers — had also visited the Lucas TVS’ Chennai plant. The delegation is part of the … Continue reading

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