Total Quality Service podcast by Michael Tiemann, Redhat Software.
Do we offshore the problem to somebody else, you know get more bad software cheaper? Or do we fix the problem? I think we fix the problem. Now, in going to Japan and talking about this software quality problem it was pretty obvious I had to go and study Deming…
I think the first 10 minutes of the podcast is valuable to anyone. The last 8 minutes might not appeal to those without an interest in software development and IT.
Related: Deming’s 14 Points – Agile Management – Innovation in Software Development Process – What Business Can Learn from Open Source
