Sustaining Lean [the broken link was removed]:
Smith added, “Sustaining lean is very difficult. And, let’s clarify what sustaining means – it is NOT maintaining what you have, but sustaining continuous change. People need to understand that lean is a way of thinking, it’s a life changing event. It’s not the tools, the rules or the principles. It’s all of that added together.”
Related: Long Term Lean Payoffs – Holding Improvement Gains – Lexus: Long Term Thinking – How to Improve – management improvement articles