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Smith added, “Sustaining lean is very difficult. And, let’s clarify what sustaining means – it is NOT maintaining what you have, but sustaining continuous change. People need to understand that lean is a way of thinking, it’s a life changing event. It’s not the tools, the rules or the principles. It’s all of that added together.”
Related: Long Term Lean Payoffs - Holding Improvement Gains - Lexus: Long Term Thinking - How to Improve - management improvement articles
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