Nice short interview of Professor of Emergency Medicine, Matthew Cooke, on lean health care in the UK (via the lean blog). He mentions that applying lean thinking to health care gets rid of wasted time for patient, eliminates errors (by reducing opportunities for error) and staff spends more of their time on direct patient care.
Related: articles on improving the management of health care – Going Lean in Health Care – Documentary of improving hospitals – Simple Solutions That Work – non-value added steps
