Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
February 7, 2007
Don’t ask employees to be passionate about the company!

Don’t ask employees to be passionate about the company!

People ask me, “How can I get our employees to be passionate about the company?” Wrong question. Passion for our employer, manager, current job? Irrelevant. Passion for our profession and the kind of work we do? Crucial. If I own company FOO, I don’t need employees with a passion for FOO. I want those with a passion for the work they’re doing.

As we discussed in Stop Demotivating Employees Douglas McGregor explained theory X management (managers believe the workers will do only what they are forced, coerced into doing). Theory Y management starts with the premise that people want to do good work, the job of management is to help them do so (create systems, eliminate roadblocks, etc.). The whole post quoted above does a good job of explaining how to create that environment.

Related: Dangers of Extrinsic Motivation - Why Extrinsic Motivation Fails

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  • A Sedaris: I agree with Sherry T below that it is all about training and maintaining communication. By and large,...
  • Lauren: Just a philosophical view on this if you like, as the last sentence really struck a chord with me. “One...
  • Zack Katz: Having a wiki open to your business is a great idea. One of the obstacles to team building / team training...
  • Anonymous: Adding capacity is not the solution, at least in areas that are already densly populated. In Hawaii, for...
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  • Anonymous: Great post very informative. I wish United States would look at other Countries health care systems...

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