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Monthly Archives: September 2006
Incentive Programs are Ineffective
Reward and Incentive Programs are Ineffective — Even Harmful by Peter Scholtes The greatest management conceit is that we can “motivate” people. We can’t. Motivation is there, inside people. Our people were motivated when we hired them and everyday, when … Continue reading
Posted in Deming, Management, Psychology, Respect
Tagged Management, organization as a system, Performance Appraisal, Peter Scholtes, respect for people
1 Comment
Management Improvement History and Health Care
Squeezing the fat from health care [the broken link was removed] by Hanah Cho is another article on lean healthcare. This one provides a better view of the overall picture – especially compared to all those claiming to be one … Continue reading
Posted in Health care, Management, Six sigma
Tagged Health care, Lean thinking
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Lean Thinking at United
Mark Graban gives a nice review of some material on web site of a United labor union in: An Encouraging Lean Example at United Airlines. From the union web site, he quotes: “Once fully implemented, the 5S+1 process can increase … Continue reading
Posted in Lean thinking, Management, Psychology
Comments Off on Lean Thinking at United
Flexibility in Lean Manufacturing
What is Flexibility for Lean Manufacturing? [the broken link was removed] by Jon Miller: True flexibility should be a measure not of a machining system or an assembly department but of an entire value stream from the end customer through … Continue reading
Posted in Lean thinking, Manufacturing
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Deming in the New Economy
I just read an interesting paper (found via – Stating the Obvious [the broken link was removed]): New Economy Concepts and the Application of Deming’s Theories on Management [the broken link was removed] by Christian Buckley and Arthur Close All … Continue reading
Posted in Deming, Management Articles, Software Development
Tagged Data, Deming, IT
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Recalls at Toyota and Sony
Recalls by Toyota and Sony shock Japan’s pride [the broken link was removed]: another article discussing the recent recalls at Toyota and Sony. Some have also begun to blame the decline on recent American-style management changes, like performance-based pay, the … Continue reading
Posted in Deming, Management, Performance Appraisal, Toyota Production System (TPS)
Tagged Toyota
2 Comments
Six Sigma in Sales
Can Six Sigma Work in a Sales and Marketing Environment? [the broken link was removed] by Paul Selden: The more systematic view demystifies sales…. As such, that system can be subjected to objective analysis using tools common to Six Sigma … Continue reading
Japan Kaikaku Experience
Mike Wroblewski is blogging a great series of posts on his Japan Kaikaku Experience, including Toyota Motor Kyushu: An interesting point is that the assembly line had a goal of only 97% uptime. They did not want 100%. It was … Continue reading
Posted in Lean thinking, Management, Manufacturing, Toyota Production System (TPS)
Tagged Japan, lean manufacturing, Lean thinking, Quality tools
1 Comment
Lexus: Long Term Thinking
Lexus: A Retrospective [the broken link was removed] All this involved creating not only the best car ever but also something new, a psychological experience rooted in reality. Toyota wanted to create for the buyers of this new car the … Continue reading
Two more Lean Blog Podcasts
More excellent management podcasts from the Lean Blog: Part 2 of 2 with Dr. Liker, Lean Healthcare and Jamie Flinchbaugh on Muda. As Jamie explains the reason for talking about the seven wastes (muda) is the value added to waste … Continue reading
Posted in Lean thinking, Management, webcast
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