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August 17, 2006

Google Videocasts on Customer Focus

Google provides video webcasts of speakers that present at Google. These videos offer a great way to take part in one aspect of work at Googleplexs.

Customer Centric Web Decision Making (videocast) by Avinash Kaushik (Occam’s Razor - his blog)

How can we better understand customers? by Ely Dahan (related papers by him: The Predictive Power of Internet-Based Product Concept Testing Using Visual Depiction and Animation, The Virtual Customer)

More Curious Cat Management Improvement Blog post relating to customer focus.

by John Hunter Tags: Customer focus, Data, Google, Management, webcast
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One Response to “Google Videocasts on Customer Focus”

Curious Cat Management Improvement Blog » More Lean Manufacturing Podcasts Says:
September 2nd, 2006 at 9:31 am
[...] Related: blog posts on management improvement webcasts - Google Videocasts on Customer Focus - Lean Podcast: Bodek - Lean Blog: Liker [...]

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