Daily Archives: August 17, 2006

Root Cause Analysis

Nice post on Root Cause Analysis: This, more rigorous and long-lasting, approach to solving problems is called Root Cause Analysis. There are several tools that can aid in the process of Root Cause Analysis. One common tool developed by Toyota … Continue reading

Posted in Management, Quality tools | Tagged , | 1 Comment

Google Videocasts on Customer Focus

Google provides video webcasts of speakers that present at Google [the broken link was removed]. These videos offer a great way to take part in one aspect of work at Googleplexs [the broken link was removed]. Customer Centric Web Decision … Continue reading

Posted in Customer focus, Google | Tagged | 1 Comment

Toyota Management Develops the New Camry

Toyota’s Globalization Takes Shape through the Camry, speech by Gary Convis: So, even though I accept Mr. Friedman’s point that our world is quickly changing, I also believe many of our age-old principles will continue to apply. Principles like quality… … Continue reading

Posted in Lean thinking, Management, Toyota Production System (TPS) | 2 Comments