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Daily Archives: August 17, 2006
Root Cause Analysis
Nice post on Root Cause Analysis: This, more rigorous and long-lasting, approach to solving problems is called Root Cause Analysis. There are several tools that can aid in the process of Root Cause Analysis. One common tool developed by Toyota … Continue reading
Google Videocasts on Customer Focus
Google provides video webcasts of speakers that present at Google [the broken link was removed]. These videos offer a great way to take part in one aspect of work at Googleplexs [the broken link was removed]. Customer Centric Web Decision … Continue reading
Toyota Management Develops the New Camry
Toyota’s Globalization Takes Shape through the Camry, speech by Gary Convis: So, even though I accept Mr. Friedman’s point that our world is quickly changing, I also believe many of our age-old principles will continue to apply. Principles like quality… … Continue reading
