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Tag Archives: respect for people
The Importance of Management Improvement
If organizations just adopt management improvement practices I firmly believe customer service, financial performance and employee satisfaction could be improved. This was a big part of the reason I started to use the internet to share management improvement ideas back … Continue reading
Posted in Career, curiouscat.com, Deming, Management, Psychology, Respect, Statistics
Tagged Deming, leadership, management, respect for people, William Hunter
11 Comments
Respect for People – Understanding Psychology
Process improvement tools offer great resources to improve results. Dr. Deming included understanding psychology as one of the 4 areas of his management system. He understood organizations where not machines but systems made up of people. Therefore management needs to … Continue reading
Focus on Customers and Employees
As I have stated I believe it is the purpose of organization to serve many stakeholders (customer, employees, stockholders, community…). Thankfully some companies agree: Compensation at Whole Foods – Starbucks: Respect for Workers – Google: Ten Golden Rules – Amazon … Continue reading
No Excessive Senior Executive Pay at Toyota
Toyota Boosts Executives’ Bonuses on Record Earnings (link broken by Bloomberg has been removed – why can’t companies with huge IT budgets follow even basic web usability rules like not breaking urls?): Toyota Motor Corp., the world’s biggest automaker by … Continue reading
Posted in Deming, Lean thinking, Management, Psychology, Respect, Toyota Production System (TPS)
Tagged bad usability, executive pay, management, respect for people, Toyota
5 Comments
People are Our Most Important Asset
One of the beliefs I try and get the organizations I work for to adopt is to truly value excellent people. The costs are challenges of hiring great people, to me, makes it critical to do what you can to … Continue reading
Posted in Creativity, Deming, Management, Performance Appraisal, Psychology, Respect
Tagged coaching, Creativity, curiouscat, John Hunter, Management, managing people, Psychology, respect for people
9 Comments
Tilting at Ludicrous CEO Pay
I continue to tilt at the robber barron CEO pay packages. Hopefully, at some point, the people approving these obscene pay packages can be shamed into stopping or replaced by people with some sense of decency. I was taught in … Continue reading
Posted in Deming, Economics, Management, Performance Appraisal, Psychology, Respect, Systems thinking
Tagged curiouscat, Deming, executive pay, management, overpaid executives, quote, respect for people
10 Comments
Bad Management Results in Layoffs
In response to Is Laying People off Really Anti-Lean? [the broken link was removed]: Let’s say you, a Lean enthusiast, are named CEO of a mid sized manufacturing company. Let’s also assume your market has turned down and the constraint … Continue reading
Posted in Deming, Lean thinking, Management, Popular, quote, Respect, Toyota Production System (TPS)
Tagged bad management, layoffs, management, respect for people
18 Comments
Best Buy Rethinks the Time Clock
Best Buy Rethinks the Time Clock [the broken link was removed]: With a classic flextime structure, workers arrange their schedules with their boss in advance. But under a program called Rowe, for “results-only work environment,” the boss has no say … Continue reading
Posted in Creativity, Respect
Tagged managing people, respect for people
Comments Off on Best Buy Rethinks the Time Clock
Starbucks: Respect for Workers and Health Care
Starbucks Corp. CEO Howard Schultz interview on Marketplace [the broken link was removed] I grew up in Brooklyn, New York. I guess it’s been well documented, many times, in federally subsidized housing known as the projects. My dad never made … Continue reading
Posted in Deming, Economics, Health care, Management, Respect, webcast
Tagged health care system, management, respect for people
2 Comments
Righter Performance Appraisal
Speaking of “doing the wrong things righter” Microsoft has eliminated forced rankings in performance appraisal: to do performance appraisals righter. Microsoft exec puts her stamp on human resources: The forced curve was company policy. And it climbed up a list … Continue reading