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Category Archives: Respect
Learn Lean by Doing Lean
In response to: Developing Your Lean Education Plan [the broken link was removed] If you actually let the lean leaders practice lean management you are probably doing more to help them learn than anything else. Reading is great, but 10 … Continue reading
Posted in Career, Education, Lean thinking, Management, Respect, Systems thinking
Tagged Career, coaching, curiouscat, Education, John Hunter, Lean thinking, management, managing people, respect for people, Systems thinking, training
6 Comments
Russell L. Ackoff: 1919 -2009
We lost another of the absolutely best minds in management history, this week. Somehow, many managers, do not know of Russell Ackoff’s ideas. I find that amazing. Dr. Ackoff is one of two management thinkers that any manager, that is … Continue reading
Posted in Deming, Innovation, Management, Respect, Systems thinking
Tagged Ackoff, Deming, management, respect for people, Systems thinking
4 Comments
Worker Retention at Zappos
Tony Hsieh, chief executive of Zappos, spoke at a recent y-combinator event (two great organizations we have mentioned before). Facebook and Zappos’s Different Views on Worker Retention “We actually want our employees stay with the company for a long time, … Continue reading
Posted in Creativity, Deming, Fun, Management, Psychology, Respect, Systems thinking
Tagged aim, Creativity, Deming, long term thinking, management, managing people, respect for people
2 Comments
Five Managerial Fallacies Concerning Layoffs
The Top Five Managerial Fallacies Concerning Layoff Survivors by David Noer, author of Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations. The overwhelming consensus of downsizing research is that layoffs do not achieve their going in … Continue reading
Posted in Deming, Management, Psychology, Respect
Tagged Career, layoffs, management, Psychology, respect for people
2 Comments
An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast)
An Introduction to Deming’s Management Teaching and Philosophy by Peter Scholtes – webcast from the Annual W. Edwards Deming Institute conference in Madison, Wisconsin, November 9th, 2008. My previous post on this speech: 6 Leadership Competencies. Next month, the Annual … Continue reading
Posted in Creativity, curiouscat.com, Deming, Education, Innovation, Lean thinking, Management, Performance Appraisal, Popular, Process improvement, Psychology, quote, Respect, Science, Systems thinking, webcast
Tagged curiouscat, Deming, Innovation, management, management webcast, Performance Appraisal, Peter Scholtes, Popular, quote, respect for people, Systems thinking, webcast
4 Comments
Understanding How to Manage Geeks
The unspoken truth about managing geeks [the broken link was removed] by Jeff Ello IT pros are sensitive to logic — that’s what you pay them for. When things don’t add up, they are prone to express their opinions on … Continue reading
Posted in IT, Management, Psychology, Respect, Software Development
Tagged IT, managing people, programming, Psychology, respect for people, Software Development
6 Comments
Workers Allowed Recreational Use of the Internet are More Productive
Freedom to surf: workers more productive if allowed to use the internet for leisure “People who do surf the Internet for fun at work – within a reasonable limit of less than 20% of their total time in the office … Continue reading
Posted in Management, Psychology, Respect
Tagged internet, Psychology, research, respect for people
2 Comments
Zappos and Amazon Sitting in a Tree…
Amazon is acquiring the unique company – Zappos: we have written about Zappos previously: Paying New Employees to Quit. Jeff Bezos uses the webcast above to talk to the employees of Zappos. Excellent job. The letter from Tony Hsieh, the … Continue reading
Posted in Creativity, Customer focus, Deming, Fun, Innovation, Investing, Management, Respect, Systems thinking
Tagged Amazon, Bezos, Customer focus, customer service, Innovation, Investing, long term thinking, respect for people
7 Comments
Management By IT Crowd Bosses
The IT Crowd is a great BBC show on an IT support office in a large organization. The IT staff are knowledgeable and tired of dealing with foolish users of IT. And you wouldn’t want to watch for any customer … Continue reading
Posted in IT, Management, Psychology, Respect
Tagged customer service, internet, IT, management, motivation, respect for people
3 Comments
The Trouble with Performance Reviews by Jeffrey Pfeffer
The Trouble with Performance Reviews [the broken link was removed] by Jeffrey Pfeffer Managers don’t like giving appraisals, and employees don’t like getting them. Perhaps they’re not liked because both parties suspect what the evidence has proved for decades: Traditional … Continue reading