Category Archives: Respect

Learn Lean by Doing Lean

In response to: Developing Your Lean Education Plan [the broken link was removed] If you actually let the lean leaders practice lean management you are probably doing more to help them learn than anything else. Reading is great, but 10 … Continue reading

Posted in Career, Education, Lean thinking, Management, Respect, Systems thinking | Tagged , , , , , , , , , , | 6 Comments

Russell L. Ackoff: 1919 -2009

We lost another of the absolutely best minds in management history, this week. Somehow, many managers, do not know of Russell Ackoff’s ideas. I find that amazing. Dr. Ackoff is one of two management thinkers that any manager, that is … Continue reading

Posted in Deming, Innovation, Management, Respect, Systems thinking | Tagged , , , , | 4 Comments

Worker Retention at Zappos

Tony Hsieh, chief executive of Zappos, spoke at a recent y-combinator event (two great organizations we have mentioned before). Facebook and Zappos’s Different Views on Worker Retention “We actually want our employees stay with the company for a long time, … Continue reading

Posted in Creativity, Deming, Fun, Management, Psychology, Respect, Systems thinking | Tagged , , , , , , | 2 Comments

Five Managerial Fallacies Concerning Layoffs

The Top Five Managerial Fallacies Concerning Layoff Survivors by David Noer, author of Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations. The overwhelming consensus of downsizing research is that layoffs do not achieve their going in … Continue reading

Posted in Deming, Management, Psychology, Respect | Tagged , , , , | 2 Comments

An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast)

An Introduction to Deming’s Management Teaching and Philosophy by Peter Scholtes – webcast from the Annual W. Edwards Deming Institute conference in Madison, Wisconsin, November 9th, 2008. My previous post on this speech: 6 Leadership Competencies. Next month, the Annual … Continue reading

Posted in Creativity, curiouscat.com, Deming, Education, Innovation, Lean thinking, Management, Performance Appraisal, Popular, Process improvement, Psychology, quote, Respect, Science, Systems thinking, webcast | Tagged , , , , , , , , , , , | 4 Comments

Understanding How to Manage Geeks

The unspoken truth about managing geeks [the broken link was removed] by Jeff Ello IT pros are sensitive to logic — that’s what you pay them for. When things don’t add up, they are prone to express their opinions on … Continue reading

Posted in IT, Management, Psychology, Respect, Software Development | Tagged , , , , , | 6 Comments

Workers Allowed Recreational Use of the Internet are More Productive

Freedom to surf: workers more productive if allowed to use the internet for leisure “People who do surf the Internet for fun at work – within a reasonable limit of less than 20% of their total time in the office … Continue reading

Posted in Management, Psychology, Respect | Tagged , , , | 2 Comments

Zappos and Amazon Sitting in a Tree…

Amazon is acquiring the unique company – Zappos: we have written about Zappos previously: Paying New Employees to Quit. Jeff Bezos uses the webcast above to talk to the employees of Zappos. Excellent job. The letter from Tony Hsieh, the … Continue reading

Posted in Creativity, Customer focus, Deming, Fun, Innovation, Investing, Management, Respect, Systems thinking | Tagged , , , , , , , | 7 Comments

Management By IT Crowd Bosses

The IT Crowd is a great BBC show on an IT support office in a large organization. The IT staff are knowledgeable and tired of dealing with foolish users of IT. And you wouldn’t want to watch for any customer … Continue reading

Posted in IT, Management, Psychology, Respect | Tagged , , , , , | 3 Comments

The Trouble with Performance Reviews by Jeffrey Pfeffer

The Trouble with Performance Reviews [the broken link was removed] by Jeffrey Pfeffer Managers don’t like giving appraisals, and employees don’t like getting them. Perhaps they’re not liked because both parties suspect what the evidence has proved for decades: Traditional … Continue reading

Posted in Deming, Lean thinking, Management, Management Articles, Performance Appraisal, Respect, Systems thinking, Toyota Production System (TPS) | Tagged , , , | 2 Comments