Category Archives: Respect

Respect for People – Understanding Psychology

Posted on July 13, 2007 by John Hunter

Process improvement tools offer great resources to improve results. Dr. Deming included understanding psychology as one of the 4 areas of his management system. He understood organizations where not machines but systems made up of people. Therefore management needs to … Continue reading →

Posted in Management, Process improvement, Psychology, Respect | Tagged , , , , , , | 6 Comments

Focus on Customers and Employees

Posted on July 5, 2007 by John Hunter

As I have stated I believe it is the purpose of organization to serve many stakeholders (customer, employees, stockholders, community…). Thankfully some companies agree: Compensation at Whole Foods – Starbucks: Respect for Workers – Google: Ten Golden Rules – Amazon … Continue reading →

Posted in Customer focus, Management, Respect, Systems thinking | Tagged , , , , , | 4 Comments

Failure to Address Systemic SWAT Raid Failures

Posted on July 3, 2007 by John Hunter

The systemic failure of police raids continues to cause deaths of innocent people. In congressional testimony last month Radley Balko presented more evidence in: Our Militarized Police Departments: Pay particular attention to the red markers on the map. Those are … Continue reading →

Posted in Management, Public Sector, Respect | 3 Comments

No Excessive Senior Executive Pay at Toyota

Posted on June 23, 2007 by John Hunter

Toyota Boosts Executives’ Bonuses on Record Earnings (link broken by Bloomberg has been removed – why can’t companies with huge IT budgets follow even basic web usability rules like not breaking urls?): Toyota Motor Corp., the world’s biggest automaker by … Continue reading →

Posted in Deming, Lean thinking, Management, Psychology, Respect, Toyota Production System (TPS) | Tagged , , , , | 5 Comments

Standard Prepaid Cell Phone Policy

Posted on June 21, 2007 by John Hunter

I ran across a specific example of standard policy that I found amusing (related to the post earlier today on Why Isn’t Work Standard). Like the authors, I can’t really see a reason for why you would want a policy … Continue reading →

Posted in Customer focus, Management, Process improvement, Respect | 1 Comment

People are Our Most Important Asset

Posted on June 18, 2007 by John Hunter

One of the beliefs I try and get the organizations I work for to adopt is to truly value excellent people. The costs are challenges of hiring great people, to me, makes it critical to do what you can to … Continue reading →

Posted in Creativity, Deming, Management, Performance Appraisal, Psychology, Respect | Tagged , , , , , , , | 9 Comments

Tilting at Ludicrous CEO Pay

Posted on June 11, 2007 by John Hunter

I continue to tilt at the robber barron CEO pay packages. Hopefully, at some point, the people approving these obscene pay packages can be shamed into stopping or replaced by people with some sense of decency. I was taught in … Continue reading →

Posted in Deming, Economics, Management, Performance Appraisal, Psychology, Respect, Systems thinking | Tagged , , , , , , | 10 Comments

Continuous, Constructive Feedback

Posted on June 7, 2007 by John Hunter

Employee performance: Continuous, constructive feedback yields results [the broken link was removed]: Be specific. If you simply say “Good job, Frank,” Frank won’t know exactly what he did to get that atta boy. Therefore, he can’t consciously work to repeat … Continue reading →

Posted in Management, Performance Appraisal, Psychology, Respect | Tagged , , | 4 Comments

Bad Management Results in Layoffs

Posted on June 3, 2007 by John Hunter

In response to Is Laying People off Really Anti-Lean? [the broken link was removed]: Let’s say you, a Lean enthusiast, are named CEO of a mid sized manufacturing company. Let’s also assume your market has turned down and the constraint … Continue reading →

Posted in Deming, Lean thinking, Management, Popular, quote, Respect, Toyota Production System (TPS) | Tagged , , , | 18 Comments

Exposing CEO Pay Excesses

Posted on March 23, 2007 by John Hunter

The politics of pay from The Economist: Although barely one-tenth of the 2,000 biggest American companies have yet reported under the new rules, the tally of negative headlines is already mounting. “There are already plenty of examples of firms reporting … Continue reading →

Posted in Deming, Management, Respect, Systems thinking | Tagged , , | 4 Comments