Category Archives: Management

Lean Thinking in Printing

How Going Lean Made Kell Better [the broken link was removed] by Kevin Cooper Lean is a total enterprise strategy. Lean thinking is not constrained to only manufacturing but a business strategy that involves the entire company. Many lean tools … Continue reading

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Another Quota Failure Example

Innocent People Placed On ‘Watch List’ To Meet Quota You could be on a secret government database or watch list for simply taking a picture on an airplane. Some federal air marshals say they’re reporting your actions to meet a … Continue reading

Posted in Data, Deming, Management, Psychology, Systems thinking | Tagged , , , , , | 3 Comments

VA Medical Care

The Best Medical Care In The U.S. [the broken link was removed] studies show that 3% to 8% of the nation’s prescriptions are filled erroneously, the VA’s prescription accuracy rate is greater than 99.997%, a level most hospitals only dream … Continue reading

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Univ Michigan Hospital Adopts Toyota Methods

U-M hospital takes page from Toyota [the broken link was removed] by Sharon Terlep. This continues the trend (trend rather than fad because I like that it is happening :-)) of hospitals adopting lean management methods. In health care, the … Continue reading

Posted in Health care, Lean thinking, Management, Management Articles | Tagged , , , | 3 Comments

Motivation

From the Deming Electronic Network: Incentives [the broken link was removed]: I don’t think motivation deserves to be discarded to the archives of “Arbitrary Goals.” I have to pose this, though: was Deming explicit on best ways to handle motivation? … Continue reading

Posted in Deming, Management, Psychology | Tagged , , , , | 5 Comments

Lean Management Case Study

Learning the Rules…Playing to Win [the broken link was removed] (pdf) Lean concepts are taught through discussion and hands-on discovery, not lectures.” A popular part of the experience involves various simulation exercises including the beer game, which teaches that poorly … Continue reading

Posted in Lean thinking, Management, Management Articles, Process improvement, Quality tools, Systems thinking | Tagged | 1 Comment

Lean Podcast – Bodek

The lean blog has created their first podcast (they plan to make this a monthly feature) focused on Kaizen. I recommend it and look forward to more. They take after the good interviews they have posted in the past, including: … Continue reading

Posted in Lean thinking, Management, Respect, webcast | 1 Comment

Evolution of the PDSA Cycle

Evolution of the PDSA Cycle by Ron Moen and Cliff Norman. Another historical article that explores the growth of management improvement concepts – this time the PDSA improvement cycle. via: Deming Electronic Network [the broken link was removed] See also: … Continue reading

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IT Outsourcing Slowing

Outsourcing bubble getting Busted: What should India do? – commenting on the 2006 Global IT Outsourcing Study Essentially the study says the outsourcing IT will continue to grow though more slowly than it has. It also states the benefits of … Continue reading

Posted in China, Economics, India, IT, Management | 2 Comments

Usability Failures

‘Smart’ phones, stupid punters? A survey* of 15,000 “faulty” devices by mobile data provider WDSGlobal found 63 per cent of the one in seven new phones which are returned have nothing wrong with them. I believe one in seven is … Continue reading

Posted in Customer focus, IT, Management, Systems thinking | Tagged , , , , , | 7 Comments