Daily Archives: July 30, 2007

iPhone + AT&T = Yikes

What a surprise – lousy customer service from a cell phone company. What a shame that it is no surprise at all. Don’t they have tons of MBAs with 6 figure salaries? They do have a CEO paid over $31 … Continue reading

Posted in Customer focus, Management, Systems thinking | 2 Comments

Multi-Tasking: Why Projects Take so Long

From a new, interesting, Theory of Constraint blog by Kevin Fox – Multi-Tasking: Why projects take so long and still go late In many companies the impact of multi-tasking is obscured by the fact that in spite of its prevalence … Continue reading

Posted in Management, Theory of Constraints | 3 Comments