Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
July 16, 2007
Management Improvement Carnival #15

Please submit your favorite management posts to the carnival.

  • John Kotter on Change Management by Lauchlan Mackinnon - “Kotter therefore suggests an 8-stage process for managing organisational change that addresses each one of these concerns and turns them around to a key stage in the successful management of change”
  • Six Sigma and Innovation by James Todhunter - “while classical Six Sigma is primarily a statistically driven approach to system performance optimization, there are opportunities at every phase within the methodology to augment the process with innovation best practices.”
  • 8 Tips to Better Meetings by Ron Pereira - “Summarize. Throughout the meeting remind the participants what has been accomplished by restating things a bit. Also, if any ideas or solutions have been discussed summarize those as well.”
  • Top 10 Improvement Tools Named After Lean Sensei by Jon Miller - “Kano Model - The chart below illustrates how there is the Voice of the Customer (spoken needs) as well as what is sometimes called Mind of the Customer (latent or unspoken needs).”
  • Communicate And Train To Foster Innovation - “Contrary to what some may think, ‘innovation process’ is not an oxymoron.” [This is so true, innovation and process improvement are not contrary ideas - John]
  • Ten Questions with Jeffrey Pfeffer by Guy Kawasaki - “many companies presume that incentives are the answer to everything, and have a very mechanistic model of human behavior. That is also incorrect.”
  • Lowering The Water Level by Dan Markovitz - “Reducing the inventory in the process - ‘lowering the water level’ – exposes the ‘rocks’ that represent all of the hidden costs and waste in production.”
  • The 3 Forms of Any Process by Mark Graban - “If you don’t combine the Value Stream Map creation exercise with a healthy dose of ‘Ohno Circle’ style process observation, you run the risk of documenting an inaccurate view of reality”
  • Let it Burn: A Wildfire of Respect by Ted Eytan - “All in all, I probably saw 20 different ideas that teams came up with to make their service visible, and make it a little better every day.”
  • Value is not Price by Kevin Meyer - “It’s no coincidence that poor supplier management… or a lack of partnership… aligns with companies losing market share.”
  • Why Isn’t Work Standard? by John Hunter - “the issue is why does the documented standard work differ from the practice and why is management allowing such a divergence… Fix the system. What needs to be worked on is the failure of the management to create a system where standard work is the way work is done”

Leave a Reply



Curious Cat Management Improvement Blog © curiouscat.com 2005-2008 powered by WordPress

Internal Links

Author

John Hunter

Tags


Full tag could

Other

Search Blog

Web Search

Management Improvement web search

Recent Comments

  • Peg: So true about Ritz-Carlton. The most demanding customers in the world return again and again to Ritz-Carlton and...
  • Rob: I think the sentence, “Insisting on managing by the numbers even when the most important figures are...
  • azra: yeah i think risk factor is always associated with innovation either its breakthrough or incremental,process or...
  • annakat: After reading this site I linked to some of the articles on Demings and found the Demings Companies were,...
  • annakat: Fantastic, my son will run when I tell him this. As I’ve said in my previous comments being 60+ I need...
  • annakat: Ms. Rita sure used her loan of $150.00 to the best advantage by purchasing extra seed and fertilizer. With...
  • Jason Yip: http://www.kiva.org/lender/lis terofsmeg
  • Mark Stevenson: As I’m the person being quoted, I wanted to make sure the article wasn’t taken out of...

Archives

July 2007
M T W T F S S
« Jun   Aug »
 1
2345678
9101112131415
16171819202122
23242526272829
3031