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Daily Archives: March 18, 2007
Experiment and Learn
Experimenting with milkshakes? I have been on a mission to convince firms to do simple experiments that will give them feedback regarding the decisions that they make. Just as with people (as Anders Ericsson studies), firms cannot learn with feedback. … Continue reading
Posted in Customer focus, Deming, Design of Experiments, Management, Quality tools
Tagged experiments, iteration, management
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