Yearly Archives: 2006

Evolution of the PDSA Cycle

Posted on July 17, 2006 by John Hunter

Evolution of the PDSA Cycle by Ron Moen and Cliff Norman. Another historical article that explores the growth of management improvement concepts – this time the PDSA improvement cycle. via: Deming Electronic Network [the broken link was removed] See also: … Continue reading →

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Kaizen the Toyota Way

Posted on July 17, 2006 by John Hunter

Excellent post: Kaizen Secrets of the Toyota Mind [the broken link was removed] by Jon Miller: The Toyota mind asks “What does my customer want from this process?” rather than “What do I want from this process?” The Toyota mind … Continue reading →

Posted in Lean thinking, Process improvement, Toyota Production System (TPS) | Comments Off on Kaizen the Toyota Way

Better Manufacturing in UK

Posted on July 16, 2006 by John Hunter

My design for better manufacturing in UK [the broken link was removed] by James Dyson: The way forward is to make things that are better designed, better engineered and with better technology than our competitors’ products. This is the blueprint … Continue reading →

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IT Outsourcing Slowing

Posted on July 15, 2006 by John Hunter

Outsourcing bubble getting Busted: What should India do? – commenting on the 2006 Global IT Outsourcing Study Essentially the study says the outsourcing IT will continue to grow though more slowly than it has. It also states the benefits of … Continue reading →

Posted in China, Economics, India, IT, Management | 2 Comments

Usability Failures

Posted on July 15, 2006 by John Hunter

‘Smart’ phones, stupid punters? A survey* of 15,000 “faulty” devices by mobile data provider WDSGlobal found 63 per cent of the one in seven new phones which are returned have nothing wrong with them. I believe one in seven is … Continue reading →

Posted in Customer focus, IT, Management, Systems thinking | Tagged , , , , , | 7 Comments

The Future for Investors

Posted on July 15, 2006 by John Hunter

I completed The Future for Investors: Why the Tried and the True Triumph Over the Bold and the New by Jeremy Siegel today. It provides a great deal of analysis of what historical stock market returns for various strategies have … Continue reading →

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New Rules for Management? No!

Posted on July 14, 2006 by John Hunter

Fortune recently published an article talking about the “new rules” for management using Jack Welch (GE six sigma) as the focus of the old rules. It seems to me there is nothing new here (once again). “New” rule: “Agile is … Continue reading →

Posted in Deming, Management, Management Articles, Popular, Six sigma | 8 Comments

Customer Focus at the Ritz

Posted on July 13, 2006 by John Hunter

How to Turn Customer Satisfaction into Profits and Growth [the broken link was removed] by Vincent Grimaldi: Against all odds, the company has broken the old vicious circle of low salary and high turnover by wrapping all its processes – … Continue reading →

Posted in Customer focus, Management, Management Articles | Tagged | 1 Comment

The Exciting Life of Industrial Statisticians

Posted on July 13, 2006 by John Hunter

Never a Dull Day: The Life of an Industrial Statistician by Gerry Hahn. Gerry Hahn was one of the great applied statisticians of the last 50 years, working at GE for over 45 years. Six sigma has many variants, he … Continue reading →

Posted in Career, Data, Management, Statistics | Tagged , | 1 Comment

The Long Tail

Posted on July 12, 2006 by John Hunter

The Long Tail: Why the Future of Business Is Selling Less of More by Chris Anderson is now available. This books explores the huge market for goods outside of the mass market. The few popular items that dominate the media … Continue reading →

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