Daily Archives: November 18, 2006

European Blackout: Human Error-Not

German utility E.On says major European blackout was caused by human error [the broken link was removed] Germany utility E.On AG said Wednesday that a European-wide blackout earlier this month that left millions without power was the result of human … Continue reading

Posted in Customer focus, Lean thinking, Management, Process improvement, Quality tools, Respect | Tagged , , , , , , | 2 Comments