Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
November 11, 2006
Information Quality In Health Care

The Life and Death Results of Information Quality by Doug Johnson:

I believe poor information and the inability to make medical decisions with correct, complete and timely information kills more people than any single disease in the United States. In the same way we have tagged diabetes with the term “the silent killer,” poor information quality creeps into our decision-making capabilities like a thief in the night. When patients die because their blood glucose levels get too high after surgery, we say, “We didn’t know they were diabetic.” When lab results come back negative for cancer, we are happy to go on our way only to find out months later that the disease spread and the patients are now terminal. We then say, “We got faulty lab results.”

Related: heathcare related posts - posts on how to use data properly - Evidence-based Management

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