Daily Archives: November 3, 2006

No Customer Focus

Posted on November 3, 2006 by John Hunter

John Battelle writes the excellent searchblog. A recent post, Rant: The Comcast HD DVR Is Simply, Terribly Awful, provides another example of a company lacking customer focus. See the comments for even more confirmation of the lack of customer focus. … Continue reading →

Posted in Customer focus, Fun, IT, Management | Tagged , , , | 4 Comments